Wife and I stayed at HC from 2/12-2/16. Overall we thought the hotel was very good and a great value. Our thoughts: Room - clean and plenty of space. Nice balcony for hanging dive gear. Housekeeper was excellant. Do not lose the safe key because they charge $150. Location - excellant, we like to walk and it is a perfect... more

This was our first time in Cozumel. We got a great deal for hotel and flight, which we couldn't pass up. The hotel was clean and comfortable. The staff was very polite and helpful and always willing to help. I was concerned about "too pushy" salemen that I read about a lot during my research before our trip. The only... more

This was our second stay at Hotel Cozumel. It is a good place to stay if you are not looking for 5 star accomadations. The hotel is clean, the rooms are nice and clean, breakfast is great (all we ate there) location to town is easy, beach club is nice. The staff is very friendly and the maid service is... more

My partner and I just returned from a trip to Cozumel. We booked our lodging via the Hotel Cozumel website and the breakfast buffet, a diving lesson, and food/bev discounts were included. We had to change our reservation due to a conflict with our airline and there was some difficulty there - it ended up being resolved but I might... more

We stayed at the Hotel Cozumel from Nov 16th-23rd. The first few days were very windy and the water was choppy so we were unable to dive. Fortunately, this time of year was slow so we rented a jeep to drive around the island and found most of the beaches on the south side practically empty. The resort was okay,... more

I was very pleased with my stay at Hotel Cozumel and Resort. The staff went out of their way to make my stay as enjoyable and comfortable as possible. I chose the all-inclusive plan and I was pleased with the variety of food offerings. It was not 5-star cuisine, but it was always fresh, well presented, and always offered me... more

We chose this hotel due to proximity to town, on-site dive shop, photos of grounds and price. The property was even better than the photos, with beautiful touches and landscaping everywhere. The staff became like family, the buffet breakfasts and dinners were huge and delicious (tho we ate many times in town also), and the beach club and bar were... more

My cousin and I stayed here Jan 9-16/09 - my first "warm" vacation and her second time in Cozumel. When we arrived, we were welcomed by the staff and handed a drink at the front desk. Excellent service. The staff in all areas of the hotel seemed welcoming and friendly. The rooms were fine - not 5 star, but clean... more

We chose this hotel due to it's location and afordability, however, would have prefered to pay more and have a better experience. Number one problem was major bed bug bites. My Husband and I had 2 seperate beds (even though we had requested 1), but apparently that is all they had available. By the end of our 4 night stay... more