We have been to the Palace several times, and have always had an excellent vacation. My husband and I and our adult son spent a week, but it was too short. We appreciated all the kindness from the staff, the food was very good, and the $1500 in credits was fantastic. Never had a massage and it was wonderful, the... More

We stayed 9 days over Thanksgiving 2011. From the time we stepped in the door we were pampered. All the staff works very hard to make sure your stay is the best possible. The resort has wide variety of food 24 hours, cozy rooms with comfortable beds and a staff that is there for anything you want. Jacuzzi in the... More

We stayed in Cozumel for 10 days - 5 at Hotel Cozumel and 5 at Palace (by choice - we wanted both kinds of vacation). Palace was again, a wonderful choice. Food is amazing, drinks are generous, and staff is superb. It's amazing how they can remember names. The training they must receive is great - they really know how... More

We recently visited the Cozumel Palace with a group of 9, and from the moment we set foot inside until they helped arrange our transportation back to the airport, the level of service was incredible. The staff is exceptionally friendly and they go out of their way to make sure that you have what you need and are aware of... More

My husband and I spent November 18th - 25th 2011 at the Cozumel Palace over Thanksgiving. I really wanted to visit Cozumel (spent the last 3 vacation in the Riveria Maya) but was worried the Cozumel Palace would not live up to my very high standards I have with All - Inclusive resorts and worried about the "kid aspect" as... More

My 23 year old daughter and I visited December 26-31 and just loved it. I was first concerned when we pulled up outside because the hotel looked older than I expected. But I changed my mind immediately upon walking in the door. The experience from the beginning was one of welcome and warmth. And my expectations were exceeded at every... More

My husband and I, along with our daughters (20 & 11) spent Dec. 18-25th at the Palace. We had a Jr. Suite with two double beds. We ended up getting a rollaway as the 11 year old is a kicker.That worked out fine as the rooms are a nice size. We were first put on the second floor and we... More

My wife and I travel to Cozumel one a year for scuba diving. We have stayed at Iberostar and Occidential in past. We had gotten used to rooms with AC not really working, rooms that were musty and the same food every day on the buffets, This year I decided to try Cozumel Palace since it was in town and... More

After many trips to Cozumel and several hotels, I must say the trip to Cozumel Palace in July,2011, was the best yet. Excellent food & service. If you are going to Cozumel, consider this hotel. More