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All 58 Cozumel hotels »

Cozumel Palace

4.0 of 5
Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Hotel amenities
Ranked #2 of 58 hotels in Cozumel
4.5 of 5 stars 1011 Reviews
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1,011 reviews from our community

What travellers say about this hotel
  • Room service(42)
  • Very good(35)
  • Ocean views(28)
  • Italian restaurant(27)
  • Fire show(23)
  • Pool area(23)
  • Great time(21)
  • Cruise ship(20)
  • Dive shop(16)
  • Friendly and helpful(7)
Traveller rating
    770
    171
    38
    17
    15
Only show reviews for Family (221) | Couples (577) | Business (5)
Date Rating
bluffdrive
1 review
1 helpful vote
5 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

This is our second stay at Cozumel Palace and there will be many more. The people make all the difference. Yes it is a beautiful facility and great food, drinks ..... but what fantastic service! Just put yourself in their hands and they will take good care of your every need! More

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MissPhit
Kansas
2 reviews
2 helpful votes
5 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

I recently spent four days and nights at the Cozumel Palace. I've stayed at many all-inclusive resorts, and this has BY FAR been the best experience I've ever had. This was a vacation for my mom and me to get away for a relaxing, pampered escape. It far exceeded our expectations! We even felt guilty for the amazing service we... More

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Paul C
Manchester, United Kingdom
1 review
3 helpful votes
5 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

What a fantastic experience. First time in Cozumel - beautiful island with lovely, genuine people. One of the best hotels I've experienced with 5 star service from delightful people. Good food, fantastic choice and good entertainment. We intend to go back again in the future. Thank you to Heri, Fili, Neyali, Gabriel, Camilla and all the wonderful staff. More

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cweppler
Walkerton, Canada
2 reviews
4 helpful votes
5 of 5 stars Reviewed 5 February 2012
4
people found this review helpful

Just got back from our trip to Cozumel where we had the pleasure of staying at the Cozumel Palace. The overall cost was a few hundred hundred dollars more than the Iberostar or the Occidental but worth every penny. Even if we've had a good experience somewhere, we usually don't plan to return. This place however, is different! The SERVICE... More

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COJOinMichigan
Warren, Michigan
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed 2 February 2012
4
people found this review helpful

..... or at least very close to it. We are middle-aged so our review is geared more to that mind set, that is, we aren't young honey-mooners, or worn out life long party people. We appreciate the finer aspects of life with out having to pay thru the nose for it. And this facility delivers. It's not a 'mega size'... More

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eyelaserguy
houston
1 review
1 helpful vote
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Stayed there in november and decided to try again. A little less crowd, or my sporting of my new black diamond bracelot made my stay world class. Improvement in wait staff food and engagement by the staff. All 5 star except some confusion in getting our orders straight at the japanese stlyerestaurant. Conceirge gave good recommendation on an off site... More

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n10shnL
Dayton, OH
2 reviews
2 helpful votes
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Amazing! The Cozumel Palace was incredible! We were impressed from the minute we walked in the lobby with the service, the friendliness of staff, the feeling that we were "royalty" at least for a few days. The food was beyond what I could have imagined -- everything we had was fantastic. I thought b/c it was all-inclusive the food might... More

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941glc12
Coppell, Texas
1 review
3 helpful votes
5 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

I wanted to make sure that I wrote a review because my new husband and I just visited during our Honeymoon in January, Cozumel's typical high season. The hotel was only 30% occupied, and though I do not know for sure the reasons... I do want to make sure everyone knows what a great experience we had in Cozumel and... More

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Danielle B
Oklahoma City, Oklahoma
1 review
5 helpful votes
5 of 5 stars Reviewed 31 January 2012
5
people found this review helpful

I had the most fun on my honeymoon at the Cozumel Palace. I think this place is so beautiful. It is smaller than most all inclusives and I liked that too. The snorkeling right behind the hotel was so fun! I had never snorkled before. My husband and I tried all the restaurants and they all were delicious. It was... More

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rosie60763
New York City, New York
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We just loved this resort. The only reason I didn't give it as 5 star rating is because there is no beach. Otherwise there are no negatives. It is walking distance to the village of San Miguel. Although the village is mostly set up for the cruise ships which are there everyday except maybe Sunday. One day there were 6... More

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Cozumel Palace Also Known As

  • Palace Hotel Cozumel
  • Plaza Las Glorias Cozumel
  • Palace Cozumel
  • Cozumel Palace Resort
  • Cozumel Palace Hotel
Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico

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