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All 58 Cozumel hotels »

Cozumel Palace

4.0 of 5
Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Hotel amenities
Ranked #2 of 58 hotels in Cozumel
4.5 of 5 stars 1011 Reviews
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1,011 reviews from our community

What travellers say about this hotel
  • Room service(42)
  • Very good(35)
  • Ocean views(28)
  • Italian restaurant(27)
  • Fire show(23)
  • Pool area(23)
  • Great time(21)
  • Cruise ship(20)
  • Dive shop(16)
  • Friendly and helpful(7)
Traveller rating
    770
    171
    38
    17
    15
Only show reviews for Family (221) | Couples (577) | Business (5)
Date Rating
robert s
Green Bay, Wisconsin
1 review
1 helpful vote
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

We traveled with our 5 year old grandson. This was our second trip to Mexico with him and he adapted to this hotel very quickly. Highlights for him were the pool, the restaurants. We used the $1500 credit to swim with the sting rays and the dolphins. In addition we did the Atlantis submarine, which is very worthwhile. We also... More

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Denise C
Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 13 February 2012 NEW

The Cozumel Palace provided us with the most Amazing 25th Anniversary get away. From the moment we entered the front door being greeted with drinks to our exit a week later as I painfully let them remove my resort band as we left we were treated like royalty.Our suite was absoutly georgeous. The Hosekeeping and concierge staff was ahead of... More

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BamaRowersMom
Birmingham, Al
Senior Contributor
28 reviews
35 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
2
people found this review helpful

We loved everything about the Cozumel Palace! It is conveniently located in Cozumel, with a 15 minute walk distance to the shops in town, and in the other direction to the cruise terminal. It was a 10 minute cab ride from the airport. We were greeted with cool, scented towels on arrival, along with a rose and a cocktail. We... More

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jade_town
Toronto, Canada
Reviewer
4 reviews
8 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
3
people found this review helpful

Stayed here with my husband for one week. Booked the whole trip with Nolitours. This was hands down the best all inclusive place we've stayed at thus far. The hotel and service and perks were amazing. Our package included the $1500 US dollar credits, and these credits went a long way. We had initially booked a standard view room because... More

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smrtcar
Ottawa
Contributor
17 reviews
62 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
3
people found this review helpful

This visit to Cozumel Palace was like returning to our Happiest Place on Earth. My wife and I had first been to Cozumel Palace in 2007 (http://www.tripadvisor.ca/ShowUserReviews-g150809-d153002-r13822546-Cozumel_Palace-Cozumel_Yucatan_Peninsula.html) with our best friends. It was the best vacation we had ever had at the time. We were very excited to return in February 2012. Our arrival to the resort was handled quickly... More

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Nathalie P
Nottingham, England, United Kingdom
1 review
3 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW
3
people found this review helpful

The Cozumel Palace is ideal for romantic holidays - they have their own private beach area, 2 big pools and their own snorkeling area at the back which is awesome, beautiful water. Food is bloody awesome in all 4 restaurants, and the staff's attention to detail is phenomenal (they noticed we were drinking all the cans of XX from the... More

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TJ J
Oak grove, MN
2 reviews
1 helpful vote
5 of 5 stars Reviewed 10 February 2012 NEW
1
person found this review helpful

Our Family had a great time there. Stayed a week and the service and people were outstanding. Able to snorkel right from the resort. Only downfall, no beach but 10 minutes down the road was a great beach called Mr. Sanchos. Food and service were excellant. Would diffently go back. T.J. Johnson - Minnesota More

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Rebecca C
The Colony, Texas
2 reviews
4 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
4
people found this review helpful

My husband and I stayed at Cozumel Palace for 6 nights/7days to celebrate our marriage with 24 of our closest family and friends. All but 2 of our guests stayed with us at the Palace and every single person had nothing but positive comments to make. The service is exceptional and the staff accommodate the resort guests far better than... More

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cswkwong
Hong Kong
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

My husband and I stayed there (just one night; too short!!) and love it! we have no hesistation to recommend this lovely place to anyone who are going to Cozumel. Staff, excellent; and customer service far exceeded our expectations; food and drinks were also very good; and amenities are also great!! Our best choice in Yucatan Peninsula! More

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YogaNamaste
Phoenix, AZ
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

I am so late in placing this review. Spent a week (and one extra day) at the Cozumel Palace in November 2011. We renewed our vows after 25 years of marriage. The whole experience was so beautiful and fun and we have a professional album of photos to relive the memories. Everyone there starting at the front desk, the wedding... More

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Cozumel Palace Also Known As

  • Palace Hotel Cozumel
  • Plaza Las Glorias Cozumel
  • Palace Cozumel
  • Cozumel Palace Resort
  • Cozumel Palace Hotel
Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico

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