We went to Cozumel for the first time to dive. The staff was excellent, rooms clean, cool, and, above all quiet. And got a great rate. Other friends who stayed in "all inclusive" places were dissapointed with the food, the loud party goers who drink too much "free" beer and how they charge for every little thing they can (including... more

We loved our time at the Presidente! From the moment we arrived (to cold towels and water) to the time we left (completely relaxed), we felt completely pampered. The resort itself is beautiful and constant care from the employees keeps it utterly immaculate! Being right off of a great reef means you can snorkel as much as you want. We... more

We stayed 3 nights at the Presidente in May 09 (Memorial Day weekend). Due to the swine flu, no cruise ship stopped in Mexico, so the island was basically empty. The hotel was kind enough to give us an upgrade to a ocean view room (5205, the south aisle, probably the best place to stay in the hotel). The North... more

We stayed at the presidente for 3 nights following our wedding which took place at Mr. Sancho's. Every staff we encountered was very friendly and helpful. Our room (a suite) was very nice, had a comfortable bed, and excellent view. We ate at the italian restaurant and although it was good we were not overly impressed. The breakfast buffet at... more

4th return to the "Presidente", each trip has been great over 25 years, with many upgrades. About 3 miles south of town, perfect for relaxing, great beaches, great service, very clean. Scuba pickup right outside room, being south of town makes the ride out quick. Food was great at both restaurants, but town is just a short drive away. It's... more

It is really a shame that this hotel is so quiet. It is an absolutely great place, amazing staff and one of the best rooms I have ever stayed in (i have been to may ritz carltons and Four Seasons hotels). As I sit here now looking from my bed at an absolutely beautiful ocean, I wonder why people are... more

I have been to Cancun 11 times and have not had an experience such as this one...Room was dirty... black feet when walk across the floor barefoot. I used the hotel marina and paid 70 dollars for a sailboat ride (which was less than an hour cruising right in front of the hotel back and forth) The marina worker was... more

Good hotel, clean rooms and friendly staff. Great place to rest and relax. The best thing of this hotel is the beach reef, snorkel all day long. Restaurant was very good, not very happy to have the managers of the hotel eating next to guests, but can stand it, seen worse things. Flag your waiter with time at the beach,... more

Just returned from the Presidente InterContinental in Cozumel and had a great one week stay. The resort, especially the service, was outstanding. From Jorge, to Leonardo, to the asst. mgr. Ricardo, and everyone else we interacted with, to a person, everyone was extremely friendly, courteous, and committed to making our stay memorable. My wife and I, travelled with our 8... more