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BEST WESTERN Hotel Chichen Itza

2.5 of 5
Main Street Piste, Chichen Itza 97751, Mexico
Hotel amenities
BEST WESTERN Hotel Chichen Itza
Ranked #5 of 8 hotels in Chichen Itza
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122 reviews from our community

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Traveller rating
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    54
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Date Rating
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 May 2013 via mobile

We slept the night in yucatan since we drove from playa del carmen. We felt it was best to stay, after a long day seeing the chichen itza ruins, with two kids we didn't wanna drive back almost three hours at night.The hotel is small but very nice. The staff was very pleasing. We ate dinner from the restaurant for... More

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chichenuxmal, Owner at BEST WESTERN Hotel Chichen Itza, responded to this review
13 May 2013

Thank you for your very nice comments. We look forward to your next visit! Muchas Gracias. More

Victoria, Canada
Top Contributor
50 reviews 50 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 9 April 2013

I wouldn't recommend the walk to Chichen Itza, but we did it in about 20 minutes from this hotel. It's a clean, quiet place with a nice pool and friendly staff. I would recommend this hotel if you're looking at spending the night near Chichen Itza to beat the crowds. You right next to an OXXO convenience store and a... More

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See 2 more reviews by Lyleth for Chichen Itza
chichenuxmal, Owner at BEST WESTERN Hotel Chichen Itza, responded to this review
13 May 2013

Thank you for your wonderful, objective comments. We hope to see you back in the future! Muchas Gracias. More

Christchurch, Dorset
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 February 2013

This hotel was our home for 3 nights whilst touring the Yucatan Peninsular. The staff was very friendly and keen that we enjoyed our stay. Our room was on the ground floor opposite a good swimming pool, and with rocking chairs outside. There is something very pleasant about rocking after a busy day exploring!! The room had a huge bed... More

Was this review helpful? Yes 2
chichenuxmal, Owner at BEST WESTERN Hotel Chichen Itza, responded to this review
24 March 2013

Thank you for your wonderful comments! We offer our patrons great value for the money. Where else could you stay for about $50 USD and obtain what you get at the Best Western Hotel Chichen Itza? Great service at an incredibly low price in an agreeable environment. We hope to see you again soon! Muchas Gracias. More

BIRMINGHAM UK
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 28 January 2013

This hotel is mainly for tourists visiting the archealogical site which is about 10 minutes away. Most people therefore stay for 2 or 3 nights. My husband and I arrived there on 12th January and stayed 3 nights. It was a lovely experience as the staff made us very welcome with a cool drink when we arrived and were always... More

Was this review helpful? Yes 1
chichenuxmal, Owner at BEST WESTERN Hotel Chichen Itza, responded to this review
3 February 2013

... Oh, are we ever happy that you "Loved our hotel " !!!! We are investing loving care in all we are doing at the Hotel Chichen Itza. We are installing NEW air conditioning equipment, so patrons this summer will enjoy quiet, efficient cooling during their stay. Brand new LED Flat screen TV's are being fitted to all rooms as... More

South Florida, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 January 2013

The room was clean and cute with a little character...I mean worth $350 a night? No, but it was 2012 Winter Solstice so they were obviously price gouging. It is about a $49 a night room in the states. When we got there the guy acted like he couldn't find our reservation and called the Lodge up the street. Which... More

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Eureka, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 27 December 2012

We thought we were going to be able to leave a positive review for this hotel until we realized that a digital camera had been taken out of a zipped-shut suitcase in our locked hotel room. We had made it all the way to Valladolid by the time we realized the camera was missing. When we called the manager to... More

Was this review helpful? Yes 2
See 2 more reviews by Jesse R for Chichen Itza
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 21 December 2012

We stayed here for three nights in a ground floor room which was damp and noisy. You could hear the air con in the room above; tour groups woke us early every morning. Staff were indifferent and the restaurant was ordinary and over-priced. After two meals there, we ate elsewhere. Piste is a dusty town, offering little for tourists. Next... More

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York, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 18 December 2012

We stayed here for three nights of our 'Yucatan Explorer' trip. Room was of a good size, clean and comfortable but a little noisy as it was above the bar. Having said that it didn't really matter as we could shut the bathroom door which made it a lot quieter and we were tired from our long journey and the... More

Was this review helpful? Yes 1
See 3 more reviews by Felicity J for Chichen Itza
Southampton
Top Contributor
101 reviews 101 reviews
18 hotel reviews
Reviews in 46 cities Reviews in 46 cities
211 helpful votes 211 helpful votes
5 of 5 stars Reviewed 17 December 2012

This Best Western Hotel sits just outside the Chichen Itza site, and we stayed here for 3 nights, whilst on tour, and had nothing to complain about, we had a ground floor room, and used both the bar, and restaurant, although the actual menu was a little plain, but on 2 nights they had a buffet which was much better,... More

Was this review helpful? Yes 2
See 2 more reviews by Kelmci for Chichen Itza
chichenuxmal, Owner at BEST WESTERN Hotel Chichen Itza, responded to this review
3 February 2013

Thank you so much for your wonderful comments! They mean the world to us. We greatly appreciate your visit. Come again !! More

Chichester, England, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 December 2012

We were pleasantly surprised by this budget option. The room was clean and spacious and the water was hot. We used this as an overnight stop off so that we could get to Chichen Itza first thing and it served its purpose very well. Our only criticism would be the food. We dined in the restaurant in the evening and... More

Was this review helpful? Yes 1
chichenuxmal, Owner at BEST WESTERN Hotel Chichen Itza, responded to this review
7 December 2012

Thank you for your pleasant comments! I have taken note on your comment on the spaghetti. It will be hot next time you come. Muchas Gracias! Safe Travels. More

 
 
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Additional Information about BEST WESTERN Hotel Chichen Itza

Also Known As:
Chichen Itza Hotel
Hotel Chichen Itza
Address: Main Street Piste, Chichen Itza 97751, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Chichen Itza
Price range (per night): ₹ 3,018 - 3,842
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Great local ambiance with the comfort of being in the center of the town of Piste, less than one mile from the archaeological site of Chichen Itza. Recently renovated, the hotel features gracious rooms overlooking a tropical garden with pool, restaurant, bar, parking lot, sat tv, free internet for our guests. ... more   less 
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BEST WESTERN Hotel Chichen Itza
See the lowest price* (from Booking.com, CheapTickets.com, Venere.com, and 6 more)
Enter dates 1 night 2 nights
Show Prices