My husband and I stayed at the Royal in 2010 and 2009. The hotel is breathtaking and the staff did everything to make sure you felt comfortable. The view of the sea from the rooms was to die for. PROS: Wonderful coffee shop, nice game room,beautiful view from your balcony and the gift shops in the hotel were priced reasonable,... More

Having just come home from the royal for the 3rd time me and my wife very disappointed in two things. First and most very important is that one of the members of staff which either clean or restock the mini bar had entered my wife's hand bag and stole £30 pounds sterling the reason we know when it happend is... More

This is our fourth stay at this hotel and we'll keep coming back. The staff is second to none and they go the extra mile to make everything perfect. We've stayed at other hotels in Cancun before discovering The Royal in Cancun and we'll never stay anywhere else. There are so many things to rave about it's hard to know... More

I am a member of the Real club so I'm a little prejudice, but the reason I'm a member is because of the exceptional service, food, personal service, and quality of The Royal. This is my forth stay at The Royal and It's always Been consistently fantastic, the top shelf liquors, the prime meats and seafood cannot be topped! And... More

Myself and my husband came to the Royal for our honeymoon after an absolutely perfect wedding in Scotland. However considering we spent over £6000 to come here I was very disappointed and I'd even go as far as to say it put a cloud over the end to our wedding celebrations. The main issues that bugged us the most were Check... More

We just returned from staying 6 nights at the Royal, we arrived on May 5th. Before I really get into the review, we booked our vacation thru Kathy Duvall at Beachbum Vacations, i.e. Travel Impressions....look no further folks, she is the absolute best. She knows these resorts first hand and has been in the travel business for many years....we will... More

This was our first time to the Royal in Cancun, but it certainly will not be our last. We went with friends who have been there before. This place is a must do! It is beautiful and well kept, the rooms, as well as the views, are unbelievable. You are treated like Royalty at the Royal. The food, service, staff... More

We visited The Royal for our honeymoon and was totally blown away. The hotel and it's grounds are beautifully kept. The rooms are huge and have everything you could want in them. The food is to die for and the service is second to none. We literally felt like royalty. Gerardo would meet and greet at the door of spice,... More

All I can say about this hotel is it is truly amazing ,from the minute you check in and are given a cold glass of champagne and a cold flannel,so needed after a 11 hour flight. The staff cannot do enough for I found it hard with the amount of excellent service with me being a Brit and so not... More