Let me first say that I would go here again in a heartbeat! It's an overall top notch resort. I traveled from Arizona to here for a getaway. What The Royal is really doing WELL.... * the food gets high marks...great all around from the Spice buffet to the Pelicanos outdoor restaurant (great shrimp tacos and fajitas) to the restaurants...all... More

This place is flat out unreal. The rooms, food, service, cleanliness and overall satisfaction blew us away. I would tell anyone thinking of going to cancun to absolutely book this resort. I cannot think of a single bad thing that happened in 7 days. More

We arrived from Manchester flight was Thomas Cook, airline was good, food good. Check in was smooth at the Hotel, I did my research on Trip Advisor and I upgraded to rooms on the 400 floor upwards which was a Royal Suite Ocean View. I also requesed the spa side of the hotel which is the quiet and non smoking... More

my partner and i travelled on plane for 11 hours waited two hours to get out of airport arrived at our hotel twenty minutes later greated with champagne nice then let us down by having us wait over half an hour to be attended to before getting to our room. We just wanted booked in shown to our room to... More

My wife and I went for five nights the end of January 2012. We had been before in 2010. Almost every aspect had declined including food, service, turn down, bartenders, you name it. I think you notice it more when you are looking forward to the same experience as last time. It definitely wasn't. We really did enjoy the game... More

Best hotel in Cancun!!! No joke I go to Cancun because I usually have to go to Ruth's Chris steak house by my third day for something good to eat. The food in the Royal is awesome. I did not have to go anywhere for something great to eat but in my hotel. From Maria Marie (my favorite) to seriously... More

Arrival: We arrived on a Monday afternoon and didn't have a very long wait at customs, maybe twenty minutes. We used USA shuttles as our transport, they have a very reasonably priced private shuttle round trip for two for $55. They were easy to find and there was a shuttle there within two minutes. The driver bringing us (Diego) was... More

The Royal Cancun is definitely in my top list of amazing hotels not only for the beautiful and luxurious facilities with stunning views of the caribbean, but also for the very professional, yet friendly and authentic staff. From the doorman to the receptionists, the concierge, the housekeeping staff and waiters they are always ensuring that you are having a great... More

This was our first experience with an All-Inclusive resort. Our previous travels have included many, many cruises, so it was natural for us to compare our experience to cruise life. My husband and I agree almost everything is just as good or better than cruising, with one exception - the food! Food was bland, limited and boring. The entertainment staff... More