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All 175 Cancun hotels »

The Royal

4.5 of 5
Kukulkan Km 11.5 Hotel Zone, Cancun 77500, Mexico
Hotel amenities
The Royal
Ranked #3 of 175 hotels in Cancun
4.5 of 5 stars 2893 Reviews
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2,893 reviews from our community

What travellers say about this hotel
  • Room service(150)
  • Maria Marie(132)
  • Very good(115)
  • Chef plate(110)
  • Lobby bar(96)
  • Time share(91)
  • Pool area(77)
  • Ocean views(63)
  • Corner suite(57)
  • King size bed(16)
Traveller rating
    2,174
    444
    137
    72
    66
Only show reviews for Family (204) | Couples (2133) | Business (33)
Date Rating
Cheshunt, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 19 cities Reviews in 19 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 19 May 2012
7
people found this review helpful

Just got back from spending two weeks at The Royal. Check in was great for us, but think they need to tell you a few more things about the hotel on check in! Went to room, we had a royal corner suite and had requested 708 but was given 608 which was great. Room was lovely but not everything was... More

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Scottsdale, Arizona
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 May 2012
3
people found this review helpful

Let me first say that I would go here again in a heartbeat! It's an overall top notch resort. I traveled from Arizona to here for a getaway. What The Royal is really doing WELL.... * the food gets high marks...great all around from the Spice buffet to the Pelicanos outdoor restaurant (great shrimp tacos and fajitas) to the restaurants...all... More

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fayetteville, ar
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 May 2012
3
people found this review helpful

This place is flat out unreal. The rooms, food, service, cleanliness and overall satisfaction blew us away. I would tell anyone thinking of going to cancun to absolutely book this resort. I cannot think of a single bad thing that happened in 7 days. More

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Nottingham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 May 2012
4
people found this review helpful

We arrived from Manchester flight was Thomas Cook, airline was good, food good. Check in was smooth at the Hotel, I did my research on Trip Advisor and I upgraded to rooms on the 400 floor upwards which was a Royal Suite Ocean View. I also requesed the spa side of the hotel which is the quiet and non smoking... More

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Glasgow, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2012
3
people found this review helpful

my partner and i travelled on plane for 11 hours waited two hours to get out of airport arrived at our hotel twenty minutes later greated with champagne nice then let us down by having us wait over half an hour to be attended to before getting to our room. We just wanted booked in shown to our room to... More

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Pennsylvania
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 17 May 2012
4
people found this review helpful

My wife and I went for five nights the end of January 2012. We had been before in 2010. Almost every aspect had declined including food, service, turn down, bartenders, you name it. I think you notice it more when you are looking forward to the same experience as last time. It definitely wasn't. We really did enjoy the game... More

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Secane, Pennsylvania
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 May 2012
5
people found this review helpful

Best hotel in Cancun!!! No joke I go to Cancun because I usually have to go to Ruth's Chris steak house by my third day for something good to eat. The food in the Royal is awesome. I did not have to go anywhere for something great to eat but in my hotel. From Maria Marie (my favorite) to seriously... More

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Northport, New York
Senior Contributor
27 reviews 27 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

Arrival: We arrived on a Monday afternoon and didn't have a very long wait at customs, maybe twenty minutes. We used USA shuttles as our transport, they have a very reasonably priced private shuttle round trip for two for $55. They were easy to find and there was a shuttle there within two minutes. The driver bringing us (Diego) was... More

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See 2 more reviews by greatdanegirl for Cancun
Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 15 May 2012
8
people found this review helpful

The Royal Cancun is definitely in my top list of amazing hotels not only for the beautiful and luxurious facilities with stunning views of the caribbean, but also for the very professional, yet friendly and authentic staff. From the doorman to the receptionists, the concierge, the housekeeping staff and waiters they are always ensuring that you are having a great... More

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Wichita, Kansas, United States
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 May 2012
6
people found this review helpful

This was our first experience with an All-Inclusive resort. Our previous travels have included many, many cruises, so it was natural for us to compare our experience to cruise life. My husband and I agree almost everything is just as good or better than cruising, with one exception - the food! Food was bland, limited and boring. The entertainment staff... More

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Additional Information about The Royal

  • Royal Cancun
  • The Royal Hotel Cancun
  • Royal Hotel Cancun
  • Royal Cancun Resort
Address: Kukulkan Km 11.5 Hotel Zone, Cancun 77500, Mexico
Price range (per night):* INR20,899 - 36,280

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The Royal
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