My husband and I both got SICK!! We lost 2 days of our vacation. Pros: The resort is nicely located on a warm sandy beach, which we enjoyed a lot. The rooms were very spacious and housekeeping did an exceptional job. Cons: The Lobby Bar bartenders ignored us 4 times!! They were too busy talking to each other and wouldn't... More

I'll start by saying this was an amazing hotel and overall we had a fantastic stay. Having read trip advisor everyday for three weeks prior to our holiday, it's fair to say that there were a lot of mixed reviews and please don't think this is set in stone as obviously it is each to their own. Check in: Check... More

I would like to start off by first saying this is our second time visiting The Royal and it just keeps getting better. When we visited 3 years ago we both said this would be the perfect place to get married and we started planning over a year ago to get married on May 10th, 2013. The wedding coordinator I... More

This is by far one of the best resorts that my husband and I have ever stayed at. When we arrived, we were greeted with a cold towel and a glass of champagne. Check-in was quick and easy. We decided to upgrade to the oceanfront suite and received room 604 and the view was amazing. Our room wasn't ready when... More

My wife and I are the easiest travelers to please. We don't normally complain about anything but I had to change what I was going to write about this hotel from what we saw at the beginning of our 7 day trip to the actual experience we had. The hotel sits on the perfect spot near shopping, dining, activities, and... More

I don't usually post many reviews, but felt compelled to write this one, due to the ongoing problems that are being reported, and how afraid I was before leaving to go on this long awaited vacation. To give you some background, we are previous visitors to the Riviera Maya, but this was our first time to the Royal in Cancun.... More

I have to start by saying this hotel is beyond words!. It's beautiful, clean and paradise. I was skeptical when I was reading reviews about people getting sick and our entire party of 20 people (down for a wedding) had no issues at all. I will say that people who are not accustomed to the heat (40*C) daily or overindulge... More

All I have to say is that I have visited the Royal Cancun ona few occasions and in my opinion it exceeds my expectations every time! I am not one for the spa or the gym, more the pool/beach and night life. I met one of the Managers, Miguel Coronel, on one of my previous trips and he has always... More

I have just returned from a 2 week stay at The Royal Cancun. From 27/4 to 11/5/13. I have been back home 3 days and am still unwell. We arrived for our honeymoon from the UK after a long 10 hour flight to a nice glass of champaigne and to be checked in easily with no hassle to upgrade like... More