I just returned from taking the family to the Great Parnassus from 11/21/11-11/24/11. The resort itself was nice. The location is great, as the resort is on the south edge of Cancun, so you are close to the airport. The customer service was hit and miss. When we tried to check in they had no record of us having reservations... More

For the second year in a row we had the time of our lives. We were very lucky to find this wonderful hotel last year and this year it felt like coming home. From the people who meet you in the airport working for Sunwing and get you to the hotel it is your first taste of the service you... More

First of all, it's been 15 years since I have been to Cancun so I wasn't sure what to expect. It has definitely developed alot since then and very safe for travellers (I even went for my daily walk every morning at 6am alone and felt 100% safe!) First impression of the hotel was that it did not have the... More

I stayed in Great Parnassus in early November. It was a very pleasant stay. The room was huge and very spacious. Bathroom was very spacious as well. Beds were comfortable. There are specialty restaurants and variety of food + we did not have to wait or make reservations. Service was fast. Overall, it was a pleasant stay. More

Our room was one of the nicest I have ever stayed in. It had a great view, outdoor jacuzzi and so much more. The food, service and beach were excellent however they really need to work on the nightly entertainment. More

We traveled November 5th-12 as a family with our three daughters ages 15, 12, & 6. We all loved it. We cant wait to go back asap. I cant say enough about the service we received, especially the waiters we had encountered at the Magnus restaurant. Jerry, Issaic, & Victor went above and beyond their duties. We also loved the... More

I stayed at this resort with my daughter and was pleasantly surprised at how it looks and feels like a cruise ship. Well done to say the least. This is a great property for families.....they had a pool for the young kids separate from the other pool that had water slides.......when you walk in.....you really are in the mindset of... More

4 adults in there early 30's Travel date 30/10/11 - 13/11/11 We were a bit worried after hurricane Rina that the holiday was going to be cancelled, however Cancun was only hit with a tropical storm so other than the some large puddles there was nothing to worry about. Our first night at the hotel there was a blackout but... More

Let's start with the good: Staff - Most were very good or better - special mentions to Jerry (or Tamba) in the buffet restaurant, excellent service, many thanks Tamba. Teo In the lobby bar - always remembered our drinks. Fernando at the adults only pool - Boy did he know how to make cocktails Reyes in various bars - you... More