When you arrive at the hotel it looks absolutely beautiful, check in the relatively quick, though we wished to upgrade our room (as our thomas cook travel rep said to do it when we got there) and they didn’t have one until the next day, so we moved room after one day to an upgraded room with a sea view... more

I was worried after reading the reviews..it seems you either hate this place or love it and I LOVED it. There were somethings like the humidity that couldn't be helped. The rooms are quite large, we had a club room on the 11th floor NOT facing the hilton. We had views of the lagoon and the Ocean.. Beautiful. The bathroom... more

After a lot of shopping resorts and reading reviews we decided to book our week long vacation at Great Parnassus. We figured, like others have stated, you will see good and bad reviews for every property, you just have to make it work for you. We booked two rooms because our kids are 15 and 17 and we wanted to... more

My husband, 11 yr. old son, sister and her husband stayed at this resort from 7/16/09 - 7/23/09. We really enjoyed our stay there. The lobby area is very large (though I must admit somewhat "plain") and there were staff cleaning everywhere. Our room was not ready until 3:00 so we went to the buffet rest. for lunch. There were... more

From the minute we arrived, the bad experiance began. I traveled with a friend and several other people, approximately 21 of us all together. The ages ranged from 8 years to 55 years old. Upon arrival, nobodys rooms were ready. When the rooms were finally ready, they were not the rooms that had been reserved. My friend and I had... more

Our vacation was short from 7-6 to 7-9 Our objective was to get away from the poor weather of the Chicago area. Prices for Cancun were great as the swine flu kept people away. However, the ban lifted and they were in full swing and our hotel had 100% capacity. We traveled with 2 teens, my 19 year old son,... more

There was a total of 13 of us going on this trip. At first we were a little skeptical from all the negative reviews that we had read online. When we got there we were so relieved. Check in was pretty quick, however you need to make sure that you ask for your remote control, towel cards and the safe... more

I planned a vacation for my family of four to this hotel and we won’t go back. The food was just okay, the drinks were just okay and the room service was horrible. We would phone for room service 4 or 5 times and they would not respond to your request. I even spoke with the manager and they did... more

I read all the reviews before going and decided to take my chances. Here's what we discovered. The rooms are GORGEOUS! The were clean and everything worked perfectly. The staff was fantastic and waited on us hand and foot, and they are without doubt the most friendly people we've ever dealt with. The food choices were fantastic and the food... more