Let's start with the good: Staff - Most were very good or better - special mentions to Jerry (or Tamba) in the buffet restaurant, excellent service, many thanks Tamba. Teo In the lobby bar - always remembered our drinks. Fernando at the adults only pool - Boy did he know how to make cocktails Reyes in various bars - you... More

We went as a Family Oct 21-26 and went with another family for a total of 8 in our party. Staff was friendly and service was good. Beach was nice and the pool area was being painted so they are working on keeping up with the normal wear and tear on the facility. Entertainment staff was engaging but not overly... More

We have stayed at the Great Parnassus for four years - bringing couples with us each year. We have never been disappointed (except that, four years in with extra people every year we get absolutely no room upgrade, nothing!). The food is always great - especially the waffles and ice cream. Service is good, beach is awesome, and the entertainment... More

we were four generations that went on vacation, and was just so happy with our choice. From the Reservations to the staying an extra night, the rooms , the kids, the food, the views, all was amazingly family friendly and yet luxurious. Plan next year again... More

Firstly - search around for a good price across all websites. But this place is worth the money you pay for it. Big, tidy comfortable rooms. Great service from all staff. Big pool areas which are clean with pool bar. There is also plenty of activities going on around the pool area in the daytime. There are so many restaurants... More

We travelled with two other families with children between the ages of 6 and 14...we had a fabulous time. The selection of restaurants and activities was great. The room was spacious, I highly recommend the family style rooms with bunk beds. But most importantly, the staff was amazing. One server was especially great, he worked as a server in the... More

Staff is super friendly and trying to accomodate you the best way they can. We were a family of 4 and really liked the wey the room was set up with a separate area for kids in bunk beds. The bed sheets were in good condition (weird to say but some hotels have very old stuff). The towels were often... More

We had 3 rooms for 8 nights. The weather was fabulous! The people we met were wonderful! Although, we were very disappointed in a few things. The reason we chose this resort was because of the many different options of restuarants and bars. The options for food were extremely limited. Out of 10 restaurants that the web site boasted about,... More

ok went from gatwick london to cancun...long flight but the transportation by thomas cook took us prompty, 2nd stop, about twenty min or so. bell boys took our luggage whilst i checked in, i had the standard room booked but upgraded to the ocean view jazuzzi on the balcony suite fro $250 for 7 nights i guess thats about £150.... More