Ok, let me start by saying we love our raintree membership. That being said, We were excited about the trip to Cancun and couldn't wait to experience this facility. This is the first of the Club Regina facilities and at times it showed its age. They had to repair one of the toilets in our room due to leaking and... More

My friend who is a Raintree vacation club member booked this hotel for me and my wife as a wedding gift. We weren't too fond of all inclusive resorts since we figured we'd be really active going to different restaurants and such. The fact the room had a kitchen worked out really nice for us since we bought some groceries... More

I went with my friends and girlfriend for one week to this HORRIBLE hotel located at the end of the "Zona Hotelera" in Cancún Q. Roo. In all the week we stayed, they didn´t had beach towels for us, every day we asked and asked and they always sayed the same "In 20 minutes", the rooms are just old, the... More

We booked this with less than two weeks to go , I was recovering from major surgery to my head and its just the sort of place to recover. The Hotel staff are all very friendly and nothings too much trouble we arrived late night and our room was not what we had asked for and the following morning it... More

We are Raintree Vacation club owners and wanted to take a trip to Cancun for our honeymoon. I read several reviews and did notice that most of the bad reviews were prior to 2010, but I prepared ourselves for the worst. When we arrived we asked for an ocean view and we were informored that the only ocean view available... More

We have owned our time share over 10 years and have been to over 20 resorts all over the world and this is the first time I feel the need to write a review. The resort is a small calm place but when we checked in they gave us a room without a kitchen, which as time share owners know... More

This is a small resort at the quiet end of the hotel zone. It is on the beach. What made it for me was the staff. Engaging, friendly and helpful. Reception, house keeping, concierge, bar staff and entertainment team. All were friendly and wanted us to have a good time. Because the resort is small there is no gym but... More

Location, location, location! This resort is at the far end of the hotel zone (close to the airport) where the beach is quiet and just a short walk to a beautiful snorkeling spot at Punta Nizuc. The property is older but it has recently been remodeled and looks great; the rooms/suites are wonderful. The staff is super friendly, helpful and... More

I have to admit, I am a hotel snob. I am also a location snob. So when one of my best friends planned a group trip to this hotel in Cancun, I was less than enthused. The reviews I read here made things even worse. But I was totally, pleasantly surprised. Our room was large, well laid out, and very... More