We should have known better, going for the lowest price all inclusive would come with issues. As we arrived at the hotel, it was announced to us that the hotel does not rent rooms for 5. Fortunately (we thought) we booked through Apple and they would take care of us. The Apple representative was not available until 7PM that night,... More

The service was excellent, food was great, but we found that the housekeeping staff liked to "help themselves" when it came to our belongings in our room. We came in after breakfast on our second last day, to find that my iPhone had been stolen while we were out briefly. We dealt with the front desk and unfortunately there was... More

As a bunch of friends who needed to just get away for week, we were looking for something on a beach that was a great value. We booked this resort one week before we left so we wouldn't have time to think about why we couldn't go. One member of our party has been to an all-inclusive resort before. The... More

My husband and I visited this resort January 19-26, 2012. We were very disappointed with the amenities which we were promised but did not get. If you get a purple bracelet, RUN! There are supposedly 7 restaurants that we could frequent so long as we made reservations...not true. We had access to only two, because of our bracelets. Oh, and... More

We loved the beach and the food and because of that would go back again. We liked the varieties and the restaurant staff was great...front desk doesn't tell you what the hotel offers as far as other oasis hotels and transfers to get there, didn't give us the activity sheet or tell us about nightly shows...that aren't nightly and not... More

This hotel is good it has a grand side and a not as good side. I suggest the grand side. This hotel has 3 sitdown restraunts and 3 buffets the buffets are good. The beach isn't the best sand and swimming are infact not good at all. And it has a shortened swimming area because of a ferrie route. The... More

The resort offered a very good value for the money. The staff was very courteous. Plenty of good food to eat. Only a short cab-rides ride to both the 'real' Cancun downtown as well as the tourist-oriented downtown. It was August and air-conditioning outside the room was at a premium! Internet was available in the main lobby for about $20... More

On January 8th this year four of us women decided to take a last minute vacation and ended up at the Oasis Palm in Cancun. We were so pleasantly surprised. Rooms clean and thank goodness we stayed on the third floor, because one of those days they had problems with the elevator so we took the stairs. Food was fantastic.... More

I don't know where to start!To hotel is ok the staff is very nice...Food not very good.The room was ok but i was really mad of where it was located; i add my 3 year old daughter and they gave us a room next to the disco-club so was very noise...Beach very small.The pool in the kids club was empty.The... More