At first we were somewhat disappointed, the room was small and no balcony, also nowhere to really sit comfortably. The beds were quite comfortable though and we slept well. We went for a quiet time, so did not indulge in any high activity but thoroughly enjoyed the beach and surroundings. We ate exclusively at the Las Palmas Restaurant, The service... More

Quick add on to other reviews: Before I went I read all the reviews about the hotel. In the end we still ended up going. From what people wrote it is pretty accurate in most respects. We flew with Sunwing and they rated the hotel 4 stars. It is NOT a 4 star hotel not even close. The food is... More

After reading the reviews, our stay went pretty much as expected. The issue with the braclets is a bit overblown. If I had not read about it hear I would not of nkown about the gold braclet. The gold bracelet is for guests of the Oasis Grand Hotel. If you are booking the Oasis Palm Hotel you should expect the... More

This was our first trip ever, so we didn't know what to expect or even what to do. When we got to the airport, the staff made sure we knew exactly where to go, and where our airport transfer was, so we didn't have any problem finding them. Everyone was helpful from start to finish with helping us with our... More

we just got back feb 1, 2012. before we left I was reading the reviews here and was really worried about this hotel, after spending a week here I thought I would let people know that it is not as bad as most of the reviews say it is, at least in our opinion. when we got off the plane... More

Everything was pretty confusing on what was and wasn't included. All inclusive really should be all inclusive. Allowed one bottle of water a day or you pay. The one pool is very nice and big with a swim up bar. There is no waiter service around the pool or on the beach. The other pool is between the grand and... More

My bf and I just came back from Oasis Cancun and we have to say we really loved it ! Before leaving I read alot of the reviews and I was a bit scared that we wouldnt like it, but to our surprise we enjoyed every minute of it with no complains ! The hotel is extremely clean !!! employees... More

Just got back this week. My boyfriend and I had an overall great time. We were a little nervous from reading some reviews. We read that rooms to the right of check in were better than the left, so we were right away trying to ask about it (some problems understanding English). Without us having to ask, they gave us... More

We just returned from our holiday yesterday. I was terrified after reading the reviews of this resort, and must say that, overall, I was quite happy. We are a family of 5, with 3 boys ages 10, 8 and 5. My mother also came with us and booked a seperate room. We arrived early in the morning and was advised... More