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Oasis Palm

3.0 of 5
Blvd Kukulkan, Seccion C - Lote 1 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico (Formerly Oasis Palm Beach)
Hotel amenities
Ranked #68 of 170 hotels in Cancun
3.5 of 5 stars 178 Reviews
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178 reviews from our community

What travellers say about this hotel
  • Very good(17)
  • Kid Club(17)
  • Bottled water(15)
  • Grand Oasis(15)
  • Mexican restaurant(14)
  • Time share(13)
  • Ocean views(11)
  • Pool area(7)
  • Friendly and helpful(5)
Traveller rating
    45
    56
    38
    24
    15
Only show reviews for Family (71) | Couples (54) | Business (2)
Date Rating
susan y
Golden, Canada
1 review
18 helpful votes
1 of 5 stars Reviewed 6 January 2012
18
people found this review helpful

So where do i start....We got to the oasis palms on jan-2nd 2012 for a long needed vacation ,our stay was 2 weeks long we arrived bt 3 pm and checked in when we got to our room the bell boy opened the door and all we could smell was a musty and mouldy room.I asked the bell boy "What... More

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monis
toronto
Senior Reviewer
7 reviews
18 helpful votes
5 of 5 stars Reviewed 5 January 2012
4
people found this review helpful

I had blast in oasis palm with my family. room was great, beach beautiful, food was amazing. Animation team was not very active, compare to different resort I went to . Night shows were great, it seems like people that perform in the shows were not part of animation team from oasis, they were really proffesionals. Unfortunately the nigh shows... More

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Morena D
London, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 4 January 2012

We have been at the Oasis Palm beach from the 22nd of December until the 2nd of January 2012. The Hotel is clean, nice room ( bare in mind we upgrade our room on-line) food always fresh, with a lot of choices in terms of type of foods and different type of restaurants ( seafood- Japanese- International kitchen and Mexican... More

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Audrey R
San Francisco, California
1 review
1 helpful vote
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

It was delightful stay. The first night wasn't so pleasant though. We stayed at the Lagoon and it was really uncomfortable. The water in the sink was smelly and gross. The bed was uncomfortable and hard, the pillows were also hard to sleep on. The next day we transferred to the Ocean room which was better. The sink water still... More

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David K
Aurora, Illinois
Reviewer
3 reviews
7 helpful votes
3 of 5 stars Reviewed 2 January 2012
6
people found this review helpful

Overall was not bad. I read many reviews, especially the bad ones and got concerned. Most are true. Only one day we had no hot water. Food at buffets, almost the same everyday. Food not hot. If you plan on going to eat at one of the reserve restaurants, plan on getting up at 6am, so you can be one... More

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JustOneCarryon
Canada
Contributor
11 reviews
37 helpful votes
2 of 5 stars Reviewed 1 January 2012

I hate to write a negative review about a place with such great staff, and with changing management. However, before I write my scathing letter to Sunwing for their false advertising, I wanted to communicate with fellow travelers about the serious, albeit corectable, problems with the Oasis Palm. First, my family was put in the "Pyramid" building as opposed to... More

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irina2850207
Cleveland, Ohio
Reviewer
5 reviews
7 helpful votes
5 of 5 stars Reviewed 31 December 2011
7
people found this review helpful

I have read all the reviews AFTER I came from Oasis ( we booked it in july). It was nice peaceful family vacation without any snags. We checked in on 12/24 checked out 12/30. I did not know anyon e's name because I did not have to. From check in to check out we were taken care of 110%.. Yes,... More

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dseyer
Drummondville, Canada
2 reviews
6 helpful votes
3 of 5 stars Reviewed 30 December 2011
5
people found this review helpful

Here are the facts from our family stay at this hotel: - The buffet and the food is excellent - no one got sick as is often the case going to Mexico - The staff is courteous - The pool is clean, but the water is too cold to be comfortable - The beach is decieving, not very clean, and... More

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989Jane
Winnipeg, Canada
1 review
5 helpful votes
2 of 5 stars Reviewed 26 December 2011
5
people found this review helpful

Could of been a great vacation if it wasn't for the front desk.Those guys are just terrible, we had received a poor service since we did not tip enough the bell boys.In addition to that we did not receive the ocean view room that we paid for.The second day we have realized that we did not receive the towels cards... More

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Gilberto A
Curitiba, PR
Reviewer
3 reviews
9 helpful votes
5 of 5 stars Reviewed 22 December 2011
2
people found this review helpful

I'm from Brazil and I had a great experience at this hotel. It's clean and had great food from breakfast to dinner. We stayed for 4 days and we could totally relax after each entertainment night because of the huge room and the quiet hall. There is safe and quiet. It has easy access to the beautiful beach, nice and... More

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Oasis Palm Also Known As

  • Oasis Palm Beach Cancun
  • Oasis Palm Beach
  • Oasis Palm Beach Hotel Cancun
  • Oasis Palm Beach Resort
  • Oasis Palm Beach Hotel
  • Oasis Palm Cancun
  • Oasis Palm Beach Resort Cancun
  • Calinda Beach Cancun
Address: Blvd Kukulkan, Seccion C - Lote 1 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico (Formerly Oasis Palm Beach)

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