As a travel agent I travel quite a bit with my family (husband and 3 kids, 10, 7 and 7). Because we are a family of 5, it is somewhat difficult to get a room for all 5 of us to stay together; this was one of 3 hotels that allowed it. This was our first trip to Cancun and... More

booked through sunwing, superior room with ocean view. when we arrived we were put into a standard room so i took my paper work to the front desk and showed the front desk manager. I was told to talk to our sunwing rep and 3 days later we were told they wouldnt do any thing. so we made the most... More

Wow kind of scary with all of these negative comments!! I travel a lot and from experience it's use less to read all of these comments, we wouldn't travel at all!! I will let you know more about it when I come back:) Keep smiling it's better than being buried under the snow in Canada!! Even if the food is... More

Just got back from a 4 day stay at the oasis palm booked through apple vacations. # 1 don't book with Apple vacations. # 2 the rooms in this hotel are equal to the rooms in a Hotel 6. Very ran down. We booked a ocean view room with apple vacations and never received it. We were upgraded to the... More

The location is good, on the beach, close to Cancun, (you can be downtown in 10 minutes) with a couple of nice pools, but the hotel is outdated and the all-inclusive approach leaves you with a bad mouth flavor. Of all the advertised restaurants, those that are always available are only buffet and the fancy ones are either all-reserved by... More

We stayed at the Oasis Palm Beach / Grand from Christmas day to New Years day. We were pleasantly surprised by our room. We had booked our stay at the Oasis Palm Beach but we were given a room in the Oasis Grand building right next door. Unfortunately, friends of ours who were with us were given a room on... More

Poorly represented. Bad service. Worn out. Very small beach. Poor buffet. Rude front desk staff. Old furniture. Clocks don't work, tried two. Not impressed at all. More

My wife, two boys (6 & 8), and I stayed at the Oasis Palm All-Inclusive Resort in Cancun from Decemeber 22 to December 29. It DID NOT exceed my expectations I had after reading many of the other reviews. It also, though, DID NOT fall below my expectations either. The food is pretty poor, especially at the buffets. The only... More

So where do i start....We got to the oasis palms on jan-2nd 2012 for a long needed vacation ,our stay was 2 weeks long we arrived bt 3 pm and checked in when we got to our room the bell boy opened the door and all we could smell was a musty and mouldy room.I asked the bell boy "What... More