Unfortunately where this resort is located is where the ocean meets with the lagoon and not very pretty. Seaweed everywhere! The rooms were old and worn but I suppose the price reflects that. My mom's light was out around the vanity area so maintenance came to switch it out. She had her cell phone sitting on the counter right there... More

Oasis Palm is the best 3-star hotel resort we have vacationed at in Mexico. Over the last 20+ years, we have stayed at a number of different types of holiday resorts and hotels in Acapulco, Mazatlan, Puerto Vallarta, Cozumel and the Mayan Riviera. This is our third visit to Cancun. Popular with both Latin American and North American guests, Oasis... More

Our family has enjoyed several other resorts in Cancun and other areas of Mexico. This resort is below "0" rating as far as I'm concerned. I only have one good thing to say about the experience, and that was a bartender named LINO. He was the only friendly person on the resort. Rooms were old and entire hotel was hot.... More

I will begin with the positive. We stayed at this resort and on the advise of several other comments made here, requested a room in the Tower. We got a room on the Penthouse Floor, with spectular views, beautiful bathroom (with a tub), lounging chair and a glasstop table and chairs. The housekeeping was great - the room was great.... More

hi everyone we staid at oasis palm with sunwing from ottawa paid extra 50$ sunwing premium package for nothing but from toronto or montreal it`s a must .arrived the 15 march around 10 o clock night checked in saw the rooms thought a 4 stars in mexico had more luxur but no but they are fine always hade hot water... More

I will start by saying Cancun is beautiful & am looking forward to going back sometime. However...I would NEVER again stay at the Oasis Palm, nor would the 6 other individuals I was with. Service and ability to communicate w/ staff was such a disappointment. From the moment of check in, until our departure day, it was one bad experience... More

I love that hotel it was beautiful service was great thankful to all that people that work there I'll be happy to go back :) More

We just returned from a fantastic vacation at the Oasis Palm. This was our second time there with our kids and we all loved every minute of it! The service was excellent, upon check in our room was upgraded to one of the newer ones, with a gorgeous poolside view. The food was, once again, fresh, healthy and delicious. Great... More

We stayed at this resort March 3-10, 2012. We paid $1300/pp all inclusive and were glad it was not more than that. This was my first all inclusive vacation, so I did not have anything to compare it to, and was just happy to be out of Canada for a week! My boyfriend has been to several all inclusive resorts... More