My husband & I stayed in an ocean front room and the view from the balcony was gorgeous. The rooms are very nice. The beds are comfortable. We truly felt pampered during our stay. I enjoyed the aroma and thought it was a nice added touch that we could order scents for our room from a housekeeping menu. There is...
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We stayed from Oct 21 to Oct 27 2011. I have to say it is a really beautiful hotel and their food and drinks are so good 5 stars! We booked garden view, they upgrade us to ocean view. you will be so relaxing waking up 6 am looking at the beautiful beach. all staff are very nice and polite...
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Thank you for taking the time to share your experience of your recent stay with us. I am very pleased to learn from your review that you were pleased with our facilities and especially with our staff.
Thank you for your recommendations and we are looking forward to your next visit to Live Aqua Cancun.
Warmest regards.
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Everything is excellent!!
Rooms, Food, Service, beach, Spa
Just perfect!!
Todo increíble !!!
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We stayed from May 8th-14th.I had been reading reviews for about a month, and was scared to think what I would get once we arrived. However, Im glad I didnt let those reviews get the best of me. Like I read, we received our hand massage and tea upon arrival. The only thing that was not on file was our...
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Read all the reviews before booking this trip...some good some bad.....In my opinion, overall the place is worth the money we spent...They keep the grounds very clean and the service was well above average. They do go out of there way to ensure all is well particularly to those that tip...I know it's all inclusive but we brought $100 in...
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Thank you very much for sharing your experience with the TripAdvisor community, and for choosing Live Aqua Cancun for your recent vacations. I'm glad you found the Aqua Suite to be spacious and adequate for all your needs, and it is wonderful that Aqua Club staff was able to assist you with all your needs.
We really appreciate your review...
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We stayed from the 8th till the 14th of May, In the deluxe ocean view room on the 6th Floor.
The Aqua Club was included in our package, so we were taken to the Club for Check-In.
Check-In was very well done. We were given an activities sheet for the week, and offered drinks while the resorts credits and additional...
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Thank you very much for sharing your review, which contributes greatly to our improvement. I’m very glad to know that your stay with us resulted in such a pleasurable and memorable vacation.
We are looking forward to welcome you back to Live Aqua Cancun in the nearest future.
Warmest regards.
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May 11-15, 2012
Room 1037
View – ocean view, garden, hotel and some pool
Check-in – quick and easy, tea and beverage of your choice from the bar offered. Yes, there is aromatherapy in the lobby with spa music playing in the background. We found both to be very soothing and set the pace for a relaxing trip.
Our room...
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Thank you very much for this detailed review. While I am very happy to read your positive comments, I would like to extend my sincere apologies for the inconveniences that you had in your room. I can assure you that we are working towards getting it fixed.
We truly appreciate the opportunity you gave us and its a pleasure to...
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I traveled to the Live Aqua Resort with my boyfriend and one other couple from April 21st-26th this year. I had been to a couple other all-inclusive resorts in Mexico so I did have some experiences to compare it to. We had a fantastic time! The staff were all wonderful. Nobody ever had an attitude about any request no matter...
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Thank you very much for taking your time to share with all of us this review; it’s a privilege to know that Live Aqua Cancun lives up to your expectations in every aspect of the most relaxing vacation: food and beverage selection, facilities and comfort of your room, and certainly, the service, which is the greatest and probably most important...
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We had such a great time on our first anniversary vacation. The pool was gorgeous. The beach was perfect. The drinks were awesome and I was impressed with the food for an all inclusive. I would absolutely recommend this resort to any couples or groups of friends. The service was great too. The spa was very pretty but the therapist...
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I do not write online reviews; in fact this is my first. I’m making an exception this time because this place truly is special. How many all inclusive resorts can deliver form a menu at 4 AM? How many resorts will let you choose your detailed breakfast, including the hour, the drink, the egg(s) type(s) and the quantity. Yes, it...
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Thank you very much for choosing Live Aqua Cancun for your vacation; it’s always nice to know we have met your expectations with the quality of the food and our outstanding service.
We look forward to welcome you back and have the honor of being your hosts again.
Warmest regards.
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