we moved here after having a bad experience at another resort - the food was great the pool was really nice and the rooms were clean and comfortable. The beach area was beautiful with nice cabanas you could use for free to get out of the sun if you wanted to. Staff were very friendly as well. overall I would... More

I found this to be a average all inclusive Resort. Room was average with small bathroom, food was average nothing special. Great beach, good pool. This is not first class Resort but not bad. More

I stayed at this place for 4 days all inclusive vacation in second week of December. And here is my past experiences: 1) Misleading for paying more to get up grade worse room: When check in the front desk ask me if I willing to pay "a litlte more" to up grade for "get more of ocean view than the... More

I purchased this package through the NBC Today show, and the price was very reasonable. When we got there, of course they wanted to sell us an upgrade. So we upgraded our room, but the room wasn't going to be ready until 5, because of a late check-out So they gave us a temporary room. So after seeing the temporary... More

We stayed here last year for Xmas-yes, it's taken me a while! We were a group of nine ranging in ages from 2 to 51! We had a great time. Every staff member we encountered was courteous and friendly. We had ocean view rooms in the front of the beach and were more than pleased with the cleanliness of the... More

Having visited a number of all-inclusives in Cancun, my opinion of the Gran Caribe is that it's nothing special. Its pools are tiny and inadequate, the rooms are so-so, the food was just OK. Overall, the property wasn't impressive and the experience wasn't really...fun. It was just average...which isn't what I look for in a vacation. I've stayed at much... More

We spent 7 nights here the first week of Dec 2011. 2 adults, 9 year old and 9 month old. PROS: Initially the hotel appeared very nice, the lobby, pools, beach were all very nice. The service staff was outstanding, very friendly. Excellent hotel for the children, the pools, kids club and numerous activities kept our 9 year old busy... More

This place was so beautiful. The views of the water was serene and it was not choppy at all. It was the most aqua water I've ever seem. :) Staff was outta this world, we left 2-3 dollar tips all the time because they get paid like 4 american dollars a day and when you tip them it makes their... More

We stayed at the Gran Caribe Real from 11/25/11 to 12/4/11. We had a very nice time at this resort. We also were there in December 2010. We booked an oceanfront Jr. suite. At first we were on the second floor of the main building. The room was very nice and had a great view, but they were doing some... More