I went to Cancun with a friend for a friends wedding.........needless to say I wanted to stay longer than I was supposed to ..........the staff were amazing, very courtious, super friendly, I would hands down recomend it to anyone. From the staff at the Bar to the staff at the restaurants and pool side it was all great............my only negative... more

A dream that you wish would never end. The Dream started with a 5 star service on reception to the hotel, With a Champagne reception they couldn’t have gone wrong. Shortly after that my friends and I met an extremely amazing member of staff called Enrri (bell boy) who carried our bags to the room with a promising attitude! And... more

Wonderful accomodations. Rooms are clean and have great amenities. The 24 hour snack bar is great for feedings late at night when returning from the bars. Staff is friendly and helpful. Our second trip to this location and really enjoy everything except for the constant requests to participate in the "club". Would recommend both this facility as well as other... more

Would definatly stay at this hotel again. Hotel is so clean it is unberliable, the cleaners work so hard. Booking in to the hotel was not as bad as all reiews say, but to be fair there was only the 4 of us that checked in, but it is very very hot in there. Hotel room : Was nice and... more

My husband and I just stayed at the Gran Caribe for one week. We also stayed there in December, 2008 for a week and I can't believe I forgot to write a review! It is SPECTACULAR! We have been to Cancun four times and Riviera Maya once. After staying at the Gran Caribe in December, we decided that was going... more

This hotel was amazing and the holiday was made just perfect by all the staff at the gran caribe real... some in particular would be (sports & entertainment staff) Miguel, Esteban, Bierley, Javi, Dani, Alessa, Ana, Jesus, Angel, and Andoni... and one of the most helpful there was Enrri (bell boy) these people made the holiday special and were always... more

Service was amazing all around. Let the desk tell you about upgrades its worth the savings. We got beach front walk out for 200.00 for 3 nights with privlages to the Royal for dinners so worth it. Private cabana on beach and concierge floor too. Good champagne! The food at Maria's was excellent filet wow and paid up charge for... more

stayed at the gran caribe for 2 weeks ,31st aug to 14th sept .hotel was lovely and couldnt fault it . my only is issue was that the all inclusive menu was very repetitive and that the sunset grill could do with a bit lighting as it wasnt great trying to eat your meal in the dark. the entertainment staff... more

Beach: Gran Caribe Real has the best beach on the strip within the 3 or so KM we walked both ways. There is a nice lagoon, were you can float, swin and snorkel in the warm, baby blue sea!! Have a drink at Trade Winds bar on a swing or relax on a bed in the shade.!! Resturants: Food is... more