The Gran Caribe Real was a wonderful experience. We never had a single complaint for the staff, rooms, meals, beach or service. One recommendation: probably not a resort for the super party type. I went with just one friend, and although the resort was beautiful we did not get too crazy because there were not a lot of people our... more

The service was absolutely outstanding beginning with the front desk and baggage handlers. The trip was arranged thru Worry-free Vacations and we upgraded the room selection upon arrival. The room was outstanding from cleanliness, amenities, to the view. We were celebrating a wedding anniversary and a birthday which brought gifts to our room and recognition during an outstanding evening of... more

Upon arrival of the hotel we were greated by a lovley waitress carrying 3 glasses of Wine Cooler possibly the best drink ever that and Miami Vices. The Hotel staff were extremely helpful and welcoming we were showed to our room which was over looking the lagon. We were given the option to upgrade but the room we had was... more

the gran caribe real is the best hotel we've stayed in. the food and drink is amazing. the hotel has everything you could possibly need. it was bierley,miguel,javier,angel,ana,alessa,dan and esteban- the entertainment staff that made the holiday more enjoyable and unforgettable. also the waiting staff chely,ruby,flor,raquel,letty- all so helpful and friendly as are all the staff at the hotel. we... more

We stayed at the hotel 2 weeks and loved every minute of it. The hotel was beautiful, clean and anything you needed you got. What made the holiday the best ever though was the amazing entertainment staff that made everyday different and fun. Dany, Miguel, Javier, Angel, Jesus and the girls topped the holiday off! i would go back again... more

This hotel is by far the best in Cancun. I definetly enjoyed my birthday weekend and will definetly be coming back. I really enjoyed the delicious food and drinks. Our entire experience was amazing. From the moment we checked in we were treated like royalty. Everyone is extremely nice and the amenities are incredible. I definetly recommend the spa services... more

I stayed for two weeks all inclusive in September and I have just returned home. Everything was great especially the entertainment staff around the pool, full of activities and events keeping you entertained and making you feel welcome. Especially Ana whos gorgeous smile and personality was enough to make me want to stay even longer. I will definitely return soon.... more

Arrived 11/9/9 after reading reviews on trip advisor didn't know what to expect good or bad. Well it was all good to booking in to rooms to food and drink excellent. Checking in was no problem, asked if we wanted an upgrade we said no they said no problem, no hassel. Rooms were exactly what we paid for sea view.... more

I have to put my two cents in about this hotel. I always read reviews on this site so I thought I would write one finally. We stayed at this hotel in Feb 09 and we are going back in two weeks. We have been to Cancun 7 times and we have found nice hotels but this is by far... more