Hotel was awesome. Really nice rooms although we had to switch after the first night due to construction noise next door. Were given a double upgrade with an apology! Food was plentiful and service was excellent. Esteban Longoria made the pool an adventure! Alessa was great at water aerobics! We are returning in March so you can tell we were... more

We chose the Gran Caribe Real for our 3rd trip to Cancún in October 09, and were very impressed by this hotel. We had 2 standard rooms, laguna views. I had read a lot beforehand, reviewers were happy, and the hotel was in that affordable price range you can find on the Zona Hotelera, 3 or 4 stars. Last time... more

I really enjoyed my stay at the Gran Caribe Real! They had great food and constant entertainment by the pool everyday. My son loved the children's swimming area and we also enjoyed the giant water slides. I thought that the service was amazing! There was no swim-up bar, but I never need one. I was constantly being waited on and... more

From check in to departure, what a great vacation. Ramon at the front desk was more than helpful with our check in process. The waitstaff, especially, Jesus Cauche, Jamie (Tortuga) Aquilla, Jonathan (Pink Panther) Perez, Donovan (Smiley) Encalrda, Roberto (Special) Penaloza and their Captains took extra care that you were happy with your meals and service. The Sports & Entertainment... more

Our room was very clean and room service was prompt. The activities and recreational team was fantatic!!! Miquel was great when we took the bus to the clubs. He made sure everyone was invited and was aware of what and when things were happening. He made the games fun along with the rest of the team. more

Just returned from a week in Cancun staying at the Gran Caribe Real Resort & Spa with my two children aged 14 and 9. Upon arrival at the hotel we were greeted by the friendly reception staff and given a refreshing cold drink whilst we were being checked in. We then proceeded to our room which was on the ground... more

This is the second time that my friends and I stayed here. The service was great and as usual so was the pool entertainment. Daniel and Alessa are full of energy and have a way of getting everyone involved. The new sun set grill and the water slide for adults also was a nice addition to the resort. The buffets... more

My husband and I read trip advisor after we booked to go on holiday to this resort.... any adverse comments should be ignored!!!! This resort is simply fantastic. What we really loved was the way you are made to feel relaxed, they don't have silly rules and restrictions, if they can do it for you they simply will. ALL of... more

My daughter decided to have her wedding here, and I was thrilled - so were the other 30 some people that traveled to the Gran Caribe Real to celebrate with us! The hotel is beautiful, the staff amazing, the food wonderful, the drinks never ending, and it was simply one of the very best vacations I have ever had, and... more