I will not recommend this hotel in Cancun. There are many more optios with more higher quality and better price. Rooms are below average, the food of terrible quality and the drinks are made from the cheapest spirits in Mexico. I come to Cancun every year and this was the worst experience until today. I stayed in this hotel because... More

We were at the Gran Caribe Real in Cancun in January 2012. We have stayed there several times and have enjoyed it each time we were there. Many members of our family have joined us and they enjoyed it also. Everyone provides the best service you could ask for and goes above and beyond to make you feel welcome but... More

We went to our first all-inclusive holiday for our parents 50th anniversary! There were 11 of us in total, including 4 kids from 9 mon to 12 years old. When we first arrived it was quite the process checking in as there were lots of other people arriving as well. we found the hotel lobby very impressive and the rooms... More

We had originally booked the ocean view junior suite, but when we arrived, were told they did not have any available. We were offered a free night upgrade to a gran master one bedroom with ocean view and jacuzzi. This room also gives you access to the Royal (adults only resort) next door. Since we were traveling with the kids,... More

The hotel is beautyful and in great position, how ever we did not like some things. The service of the waiters is allover very slow (to few waiters), the night shows and entertainment is very weak (better you go out) and the food quality was disapointing in all internal restaurants and buffets. Dont expect to get 4-5 star place even... More

we just recently travelled to this resort from feb 1-8,2012. We had a wonderful time at this resort,all the staff were very friendly,lots of bars to choose from 8 to be exact,one of them on the beach another 2 beside the pool area, a lobby bar as well as in the buffet. Easy access to downtown close to all night... More

We just returned last night from our one week stay at this resort. We had an oceanview junior suite on the 5th floor which was very nice. We were welcomed in our room with a bottle of champagne, robes and minibar. The bathrooms were especially nice. The beach was incredible, very clean with a little bit of rocks in a... More

My wife and I purchased an eversave (similar to groupon or living social) for a four night stay at the Gran Caribe Real in Cancun, Mexico. We knew what to expect because we had a destination wedding at the sister property the Gran Porto Real in Playa Del Carmen, just shy of a year earlier. As is ture of most... More

The best food and service. Special mentions fo Roman at Marias restaurant, Filay and Enrique at Il Pescatore at Linda at the lobby bar. They each helped to make this a fabulous vacation. More