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GR Solaris Cancun

4.0 of 5
Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Hotel amenities
Ranked #47 of 170 hotels in Cancun
4.0 of 5 stars 1240 Reviews
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1,240 reviews from our community

What travellers say about this hotel
  • Marco Polo(74)
  • Room service(41)
  • Entertainment staff(37)
  • Time share(37)
  • Very good(29)
  • Ocean views(21)
  • Pool bar(15)
  • Hot tub(12)
  • Nightly shows(10)
  • Walls were thin(7)
Traveller rating
    479
    419
    170
    106
    66
Only show reviews for Family (288) | Couples (490) | Business (8)
Date Rating
stephyb41
Peterhead, Scotland
Senior Reviewer
6 reviews
5 helpful votes
5 of 5 stars Reviewed 10 October 2011
4
people found this review helpful

My boyfriend and I stayed at the GR Solaris from the 27th September until the 07th October and we had an amazing time! I was worried before we left as I had read a few negative reviews however after being there for 10 days I can honestly say there isnt much to complain about. We arrived at the hotel and... More

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Sharon M
Fort Wayne, Indiana, United States
1 review
2 helpful votes
4 of 5 stars Reviewed 9 October 2011
2
people found this review helpful

The hotel was beautiful. We were treated like kings. The staff was very helpful,and well informed. Our only problem was the food. It was substandard. We went out to eat a couple of times, and this was all inculsive. So we paid out of pocket for food. But other than that, a very good resort. More

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KrystalVA
Washington DC, District of Columbia
2 reviews
2 helpful votes
5 of 5 stars Reviewed 7 October 2011
1
person found this review helpful

The Gr Solaris is the best all inclusive resort in Cancun. As a member, we value the excellence in service, food, pools, entertainment staff, and quality in everything they have to offer. More

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HollyMS7
Indiana, United States
2 reviews
1 helpful vote
5 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

I loved the staff; Christian, Sarah, Melissa, Jenna, Alian, and Ray. The food was excellent. Service was fantastic. The views and the hotel itself were amazing. Had a great time, highly recommend it. (: More

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talkshrink
Wisconsin
Senior Reviewer
6 reviews
4 helpful votes
5 of 5 stars Reviewed 6 October 2011
3
people found this review helpful

We just got back from an awesome time at GR Solaris! From the minute we arrived, we were treated like queens!! Check-in was so smooth! They honored our request for beach front and adjoining rooms! We were not bugged by timeshare people at all. After reading many reviews, I was very concerned by the negative ones!! I have NO idea... More

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Mark F
Toronto
1 review
3 helpful votes
5 of 5 stars Reviewed 5 October 2011
3
people found this review helpful

Stayed @ GR Solaris with a large group of friends and we had an awesome time. The hotel itself, while maybe not a 5 star, is very nice. The pool and beach are excellent and well-kept. Never had any problems finding chairs. The food was actually pretty good too. Out of the 10 of us in the group, I didn't... More

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Rjordan20735
1 review
2 helpful votes
1 of 5 stars Reviewed 5 October 2011
2
people found this review helpful

I stayed at the GR Solaris for 5 days. The food was awful and the beds were hard as rocks. On the 5th day I was eating breakfast and ants were coming out of my food. After vomiting I went to show management and the waiter had removed my plate. But he did tell her the my food had ants... More

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Solaris Hotels, Social Media Manager at GR Solaris Cancun, responded to this review
3 November 2011

Dear Guest: We regret you found some inconveniences during your stay with, thank you very much for your comments that help us to be better. Regarding the mattress inconveniences please try to consider it depends on the different preference each person has; however we have foam topper to give to person who feel uncomfortable with the bed. About the food... More

PhillyBob20
Newtown, Pennsylvania
Senior Contributor
22 reviews
16 helpful votes
4 of 5 stars Reviewed 4 October 2011
4
people found this review helpful

We stayed at the Grand Solaris for 3 quick nights Sept. 29th. Everything went well. The room is basic, and yes, the mattress was quite firm. Bathroom was well-stocked with soaps and shampoos. Small fridge had a few bottles of beer, and 5 or 6 sodas, and 3 or 4 bottles of water. Meals were just fair. A decent variety,... More

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Dylan S
Midwet
1 review
2 helpful votes
3 of 5 stars Reviewed 2 October 2011
2
people found this review helpful

When we arrived, everything went pretty smooth. We learned to just not make any eye contact with the guys wearing white shirts inside the airport--those are the timeshare guys trying to lure you into buying something you shouldn't. Ride to the hotel was great. We used Best Day Travel, purchased w/ our Expedia all inclusive deal. Their shuttles are very... More

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heathet
1 review
3 helpful votes
5 of 5 stars Reviewed 28 September 2011
3
people found this review helpful

The gr solaris cancun was great from the moment we got there till when we left. The food was great, marco polo was delicious and the mexican coffe with alcohol in it and ice cream were absouletly divine. All the staff were great from the entertaiment staff to the waiters and friendly. as for the rooms very clean and the... More

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GR Solaris Cancun Also Known As

  • Solaris Cancun
  • Gr Solaris
  • Grand Solaris Cancun
  • Cancun Gr Solaris
  • Gr Solaris Hotel Cancun
  • Gr Solaris Cancun & Spa
  • Gr Solaris Cancun Mexico
  • Grand Royal Solaris Cancun
Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico

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