Start with getting off the plane. For my first trip outside Canada, it wasn't very pleasurable. I guess I just wasn't prepared for vultures everywhere you go. Check in went okay they did offer us an upgrade but we declined, 3 days into our holiday we thought maybe we should have taken the upgrade. We had no complaints about our... more

We (my Dad, sister and I) stayed at the Oasis Viva Beach March 3-9. First of all, to those of you who complain about this resort: Did you go there to have a good time or to critique the resort?! Were you looking for negatives?? Yes, we did have some experiences that could be considered negative, but I have always... more

I hated this hotel. I would NOT go back and I would NOT recommend it to anyone. so many bad experiences I can't even list them all...check-in was a JOKE. it took forever, and we missed the gross buffet which right off set the whole week. they gave me and my friend a room with one bed. we conplained, they... more

Ok the Oasis Viva beach is where we were supposed to stay. They overbooked so we were taken to spring break central the Oasis Cancun. After complaining enough we got the Grand upgrade and would say this is essential and without it, it would have been a trip from hell. I love to have fun bet at 3-5 in the... more

This resort was amazing, I thought the food was great, staff were very accomodating, friendly and had a FANTASTIC sense of humour! I felt safe at all times, even when I was without any of my fellow travellers. The rooms were cleaned very well every single day, we only had one issue, it was with our bathroom which was fixed... more

Now before you read my review, I want you to know that we are NOT picky people and we are VERY accepting of other cultures. While I probably would not return to this particualr hotel for reasons which will become apparent (see food), we would recommend it as a good value for what you spend. We arrived rather late at... more

My boyfriend and I made this trip. I was extremely skeptical of this hotel after reading the reivews, but was pleasantly surprised. The rooms were emaculately cleaned everyday, the food in the resturaunt was excellent, though it didn't vary much from day to day. All service staff was very friendly and deserved every tip they were given. I thought the... more

6 of us stayed at the Oasis Viva from Mar 1 to Mar 8th. We were quite pleased with our stay. The staff is very helpful, the rooms are huge and clean, the food was just "ok" kinda gets repetative. The beach was pretty crowded, and the shorline was pretty rocky. The waves are small but you just have to... more

I was there from 31st Dec until 15 Jan 09. well, it is a perfect resort for families and for anyone who does not like being exposed to the sun. there is a bigger hotel next door which is blocking the sun. ashamed. the activity staff are other staff members are great. you can tell that they are used to... more