i read all reviews on this place & figured where my wife & i arent fussy people it would be fine buy... it wasnt . our 1st rooms a/c didnt work & they couldnt fix it & didnt have any others open so for 4 hot nites didnt sleep well then gave us another room where the a/c kinda worked.food... More

My husband and I had a really good time. We stayed on the Grand side of the hotel, which was worth the extra money. We ate in the Brazilian restaurant almost every night. It had delicious food and the service was excellent. We really enjoyed the V.I.P. lounge. Our bartender, Ramon, was friendly and fabulous! We looked forward to the... More

This was by far the worst vacation of my life. As soon as I entered the room I was overwhelmed with the smell of mildew. When we turned down the beds we were horrified to see the sheets on both of the beds were filthy. We called housekeeping,the desk then went to the desk. nobody would help us so the... More

just want to thank everyone at the viva beach resort for making what started out to be a bad week for ten people into a Wonderful Happy Ending. My husband and I have been traveling to Mexico for over 20 years and had never thought about going to Cancun because we thought it would be overrun by kids on spring... More

The hotel is old and the air conditioning is in major need of repair. We asked for a king size bed with a balcony - we were told we would have that if we waited for it to be cleaned. Three hours later we got our keys and of couse we had a balcony but we had two small beds.... More

My husband and I just got back from Cancun. The weather was gorgeous and we had a great time. The Be Live Viva Beach was where we stayed. Here's the good - the price was unbeatable. We were able to book an all-inclusive for 5 days for only $650 per person which was a great deal for us. The resort... More

The hotel is in need of a major renovation. Unless you are on the 10th floor the rooms are in bad shape. We stayed 2/23-2/28 2012. Our room smelled like mildew and the toilet seat kept falling in and they kept trying to fix it but not correctly. The beach was the best I have seen in Cancun or Playa... More

Don't stay here! We booked 3 nights at this all inclusive hotel, all inclusive mean't to us that we would eat and drink at the hotel only because it was free, however after feasting and drinking for a day and into the night, horrendous food poisoning set in, and only 4 hours later my partner fell sick. This was the... More

Travelled with a large group & everything went smooth for all of us. The hotel was nice & the staff was very friendly. Rooms were good but had some issues with air conditioning & water leaking. We were in the rooms so little it wasn't a big deal & we left the door to the balcony open at night to... More