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All 171 Cancun hotels »

Riu Palace Las Americas

3.5 of 5
Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Ranked #18 of 171 hotels in Cancun
4.5 of 5 stars 2543 Reviews
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2,543 reviews from our community

What travellers say about this hotel
  • Very good(70)
  • Ocean views(56)
  • Specialty restaurant(46)
  • Great time(44)
  • Room service(44)
  • Pool bar(40)
  • Musty smell(40)
  • Steak house(38)
  • Entertainment staff(36)
  • Coco bongo(35)
Traveller rating
    1,595
    565
    204
    110
    69
Only show reviews for Family (345) | Couples (1101) | Business (25)
Date Rating
deniseiowa
iowa
Contributor
12 reviews
6 helpful votes
4 of 5 stars Reviewed 10 December 2011
3
people found this review helpful

This property is amazing!! Pros- the staff is awesome!! Always had drinks, beach waitors, came and left us drinks, or asked us all the time if we wanted any drinks. I tried all the slushie drinks- YUMM!! We tipped a little bit, which you don't have to at all. It was the same great service, whether you tipped or not-... More

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Denise31281
Mesa, Arizona
Senior Reviewer
7 reviews
5 helpful votes
5 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

Rui Palace Las Americas exceeded our expectations. Our room was amazing...the fridge came stocked with beer and liquor. The service was amazing. Our pool server always had our drinks full. We ate at all of the restaurants and the food was great! More

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chinosbird
Liverpool, England
Reviewer
4 reviews
27 helpful votes
5 of 5 stars Reviewed 9 December 2011
4
people found this review helpful

Just returned from one week in the Riu Palace Las Americas. Hotel was amazing, staff couldnt do any more for you, they really deserve to be tipped well. Food out of this world. Only restaurant we found disappointing was the Brazilian, would sooner have had an extra night in the Japanese. Ocean view suites out of this world, what a... More

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SILVERCRANE
England
Senior Reviewer
7 reviews
27 helpful votes
4 of 5 stars Reviewed 8 December 2011
9
people found this review helpful

We have just returned from a five day stay travelling with a party of 15 (8 rooms). The check in was very fast and smooth with envelopes waiting behind the desk for all eigtht rooms. EVERYONE found the food good even the two vegetarians in our party. The choice was good and changed every day, the only moan was that... More

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captainD
Lorain, Ohio
Reviewer
3 reviews
8 helpful votes
5 of 5 stars Reviewed 6 December 2011
6
people found this review helpful

Just returned from a 10 day stay & would stay again. The service could not be better in all restaurants,bars and the beach. You never have an empty glass. These people go out of their way to make sure you are happy. We had a perfect view from our corner balcony room on the 4th floor. The breakfast buffet was... More

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Travel072311
Cranford, New Jersey
1 review
5 helpful votes
4 of 5 stars Reviewed 6 December 2011
5
people found this review helpful

Overall, the hotel is very nice. Excellent food, and the location of the main dining area overlooks the water, giving you a beautiful view, especially for breakfast. Overall, we had two qualms about this hotel. First, we went in mid-December, and because the sun starts to set rather early (about 3 PM), there is very little sun left on the... More

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mycatsweetiepie
california
Senior Reviewer
6 reviews
20 helpful votes
3 of 5 stars Reviewed 5 December 2011
4
people found this review helpful

Pros: Beach was narrow but very nice, some rocks in the water Staff was wonderful Nice outdoor and indoor jacuzzis overlooking the beach Great buffet breakfast We got upgraded to the 8th floor with an ocean view Cons: When you arrive you need to book all restaurants two days ahead, but there is nothing left when you get there, you... More

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Bjlopez
Peachtree City, Georgia
1 review
1 helpful vote
4 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

Just got back from 5 days there. Beautiful place. It had the feel of a nice hotel instead of all inclusive. No body trried to sell us timeshares. Make sure you make reservations for dinner the day you get there or your selection will be limited or you can eat at the buffet. The Brazilian restaurant was great. The service... More

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exeter95
Dover, New Hampshire
Top Contributor
52 reviews
10 helpful votes
3 of 5 stars Reviewed 3 December 2011
2
people found this review helpful

Having gone to Cancun a few times now, my husband and I decided to try an all-inclusive and this one was rated highly on TripAdvisor. There are some KEY things to know about this property if you travel extensively. PROS: the service is excellent. The staff is great and drinks come fast, even if you are on the beach, away... More

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ricardo9849
Stockton-on-Tees, United Kingdom
2 reviews
2 helpful votes
5 of 5 stars Reviewed 2 December 2011
2
people found this review helpful

Just returned from a two week holiday, the service was excellent, very difficult to find any real faults without nit-picking. Food, service excellent. the staff were so friendly and efficient, speciality restaurants very good particularly the KRYSTAL but marvellous service in all the restaurants and bars. It was a pleasure to go in to the main restaurant where Rebecca would... More

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Riu Palace Las Americas Also Known As

  • Riu Palace Las Americas Cancun
  • Riu Palace Cancun
  • Riu Las Americas
  • Riu Palace
  • Cancun Riu Palace
  • Riu Las Americas Cancun
  • Hotel Riu Palace Las Americas Cancun
  • Riu Palace Las Americas Hotel
  • Las Americas Cancun
Address: Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico

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