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Riu Palace Las Americas


Hotel class 3.5 of 5
Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Reviews you can trust

88% Recommend
4.5 of 5 stars 1,619 reviews
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5 of 5 stars
Minneapolis
28 Aug 2009 | Trip type: Friends getaway
2/2 found this review helpful

We recently stayed at the Riu Palace, and honestly couldn't have had a better time! I had never been to Cancun so I did a lot of research before going, and was a bit leary by some of the negative reviews. However, we were thrilled with the place from the moment we pulled into the drive, and were met by... more

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5 of 5 stars
West Texas
28 Aug 2009 | Trip type: Friends getaway
1/2 found this review helpful

If you want to be under the stars; let it be under four stars at this magnificent paradise palace. I couldn't imagine staying at any other place in Cancun. You will not be unsatisfied with the service and the beautiful Spanish architect of all the detail Riu Palace Las Americas has to offer. This all inclusive paradise made my stay... more

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4 of 5 stars
Durham, England
27 Aug 2009 | Trip type: Couples

From the moment we arrived the service by the hotel staff was impecable: drinks whilst checking in, bags arrived in room 5 minutes later, fridge fully stocked, reception asked us if we would like dinner reservations in one of the al la carte reastuarants that evening. We ate at the buffet restaurant that evening and for breakfast the following day,... more

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5 of 5 stars
Nottingham
26 Aug 2009 | Trip type: Couples
1/1 found this review helpful

The hotel is incredible, you could not ask for anything more from a hotel. Every member of staff was helpful and they never stopped smiling, cleaning and serving. The only slight drawback were some of the loud, brash and obnixious American guests who sometimes let themselves down. more

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5 of 5 stars
mmcdonnell916
24 Aug 2009 | Trip type: Friends getaway
1/1 found this review helpful

From the moment we walked in the door, my boyfriend, and the other couple we traveled with were "wow'd". We were promptly greeted with a "Welcome home!" Check in was smooth and easy, as we arrived to the hotel 3 hours prior to check in, and this was no problem. Javier explained the entire layout of the hotel to us,... more

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3 of 5 stars
Cupertino, California
23 Aug 2009 | Trip type: Family
3/8 found this review helpful

Our stay was ok, but I expected much more. Maybe the problem is that we stayed a few nights at Fiesta Americana Grand Coral Beach, a much better hotel and a true 5 star, in the beginning of our trip. Rooms are good, except for the bed (way too firm). We got an oceanfront right in the middle of the... more

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3 of 5 stars
marilyn.e@verizon.net
22 Aug 2009 | Trip type: Couples
1/5 found this review helpful

This is our third trip to the Riu Place las Americas. We have always been upgraded to an ocean view with balcony. This trip there was a semi ocean view upgrade, no balcony, and two double beds. It was located next to the service area. We heard every radio call and chat. The amenities have been upgraded but the palace... more

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2 of 5 stars
Richmond, VA
22 Aug 2009 | Trip type: Couples
2/7 found this review helpful

The hotel was absolutely beautiful, perfectly located and the staff was great. They even upgraded us to an Oceanfront room for FREE when we arrived. However, there was an ammonia odor in the room, if you have allergies come prepared, but after the first day we didn’t notice it at all. Where we wish we had given the previous reviews... more

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4 of 5 stars
Houston
19 Aug 2009 | Trip type: Family
5/5 found this review helpful

My family stayed at this hotel from August 6-10, 2009. First impressions: We arrived by shuttle from the airport courtesy of Lomas Travel (via Funjet). The hotel is absolutely brilliant and beautiful to look at from the outside. The hotel staff helped us out of the shuttle bus and assisted us with our luggage. The interior of the hotel lobby... more

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3 of 5 stars
maryland
16 Aug 2009 | Trip type: Couples
1/7 found this review helpful

Our stay witnessed a client complaining about his cell phone being stolen or lost. I was amazed at the " I dont care attitude of the front desk towards this guest." The restaurant staff ( Edgar and Lucio)and the Sub-director made our stay very pleasant. Overall the atmosphere was very relaxing. Riu Caribe was a much nicer experience!! more

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Riu Palace Las Americas Also Known As

  • Riu Palace Las Americas Cancun
  • Riu Palace Cancun
  • Riu Las Americas
  • Riu Palace
  • Cancun Riu Palace
  • Riu Las Americas Cancun
  • Hotel Riu Palace Las Americas Cancun
  • Riu Palace Las Americas Hotel
  • Las Americas Cancun
Address: Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico