I went to RIU Palace Las Americas Cancun with my wife and two teenage sons in December of 2011 for the holiday week. We paid premium price since it included Christmas and New Years holidays. Check-in was fairly quick. One of our rooms was available but not the other, which was ok for us. We went to eat and then... More

Riu Palace has three properties in Cancun and all of them are excellent value for money. We stayed at Riu Palace Las Americas in February. Very good restaurants, excellent food, plenty of drinks, day time activities, very clean beech, nice swimming pools...endless positives. On top of that it is very safe place and professional and humble staff. Staff will help... More

My husband and I stayed at this hotel for a week this past December. We had the time of our lives! Service at this hotel is top notch! There was always someone cleaning so no wonder that this place is so immaculate. We listened to other reviews about dampness in the room and took some Damp Rid. It worked wonders!... More

We stayed at the Riu Palace Las Americas from the 19th December till the 2nd January we was a family of 5 and we really enjoyed our stay! We were staying on floor 5 and we had an amazing view we were looking over the infinity pool and the beach, we spent most of our day at the pool and... More

We stayed here December 19-26, 2011. We were two couples; me and my husband and my son and his girlfriend. This is a beautiful hotel and the service was great, but I wouldn't give it a 5 star rating. CHECK IN: - Smooth process. - Our bags were kept in a safe area during check in. - Our arms were... More

We had a relatively short stay at the Riu, only 4 nights, but it was a very nice break from the cold back home! Here's my list of pros and cons: PROS: 1. The staff was all very nice and super helpful. We could not have asked for better service. 2. The food was good and quite varied for all... More

I met a very charming family in Mazatlan that told me of this beautiful hotel and I cannot say enough good things about it. One of the family members actually works at RIU Palace and because of his outstanding charm, intelligence and manners, as well as his Mother's warmth and loveliness, I would recommend the Palace Las Americas to everyone.... More

Still laughing over the comment Fz6r left. I am an American. I was at the same hotel, during the same week this person stayed. As a matter a fact, i stayed the week prior as well. No clue as to why this stereotypical person would want to suggest that I as an "American" own the place. I did not experience... More

I can't say enough about the outside service staff, always there with drinks in hand. Food was good with plenty of selection. The only negative thing I must say is how you book the specialty restaurants. They have to change this, lining up at 7:30am for 30-40 minutes to book your special meal, is not what I have in mind... More