Just come back from a brilliant time in Mexico. From the moment we left the airport we had a really warm welcome, someone showed us to our coach. It took only 30 minutes to get to our hotel (the second drop off) so it isn’t really necessary to pay out for a private taxi transfer. Once we got to the... more

The title says it all. Just spent 4 nights in Paradise. The place is UNBELIEVABLE. The service is beyond anything I have ever seen. Staff falls over themselves trying to please you. The food is EXCELLENT. Lots of choices and tons of quantity and quality. The specialty restaurants were wonderful. The place is clean beyond anything and everything inside is... more

My fiance and I along with 12 of our friends recently spent 6 days, 5 nights at the Riu Palace. We choose this hotel in September 2008 and we had so much fun we came back as a group this year. Let's just say that it was as much fun as the first time! The hotel is spotless, the staff... more

We stayed 4 nights at Riu Las Americas Dec 06, 2009 thru Dec 11, 2009. The hotel is beautiful, the lobby is nice. Most of the reviews on this site are pretty right on! Some of the things we found. Pool area is great. Beach area is small. Beds are hard. Smell is gross.. ( out by pool bar it... more

Stayed from 11/29-12/4, traveled with my wife, son and daughter in law. The staff was nice, the service was excellent. Seeing the hotel and walking in the lobby for the first time is cool, but there is a noticeable drop off from the common area to rooms. We received an upgrade but in my room the bed had a huge... more

My husband and I stayed at the Riu Las Americas Palace Nov 26th - Dec 3rd. The service, location, food and the resort itself, were all first class. The Pros - the location is fabulous. Just a very short walking distance to clubs (Coco Bongos), bars (Senior Frogs), food (Hard Rock etc) and shopping (mall directly across the street and... more

Service was top notch, people were extremely friendly and hardworking. I can't express enough how many times I thought to myself how kind and courteous they were. The resort was clean, super clean. We were in an amazing junior suite (room) facing the beach. I did have initial hesitations about being on the 1st floor (technically second) but I was... more

This is one of the top hotels I would recommend in Cancun. As most travelers have some crazy or bad stories, i only have a single thing to mention. My trip for two was booked through Expedia. Arrived at the hotel and was very impressed. Looks great from the outside but even better inside. Very luxurious look and feel and... more

I read all the reviews for this place before we left and I was so pleased I have to write my own. I first must say that I just read one of the newest reviews that went on and on about how terrible the food was and the lack of choices....don't let that scare you! The food was mostly great,... more