Hi I took my daughter for her Sweet 16 and was pleasantly surprised with the amenities. The room was nice except the faded bed spreads cheapen the decor. 4 bottles: Jose Cuervo, Bacardi, Smirnoff Vodka, Presidente Brandy in our Junior suite. two full beds pulled together with a step down livingroom. The close proximity of the beds would have been... More

Me and my boyfriend came here in June 2011, for 10days. I'd say it was the pmerfect length of time, the weather was boiling a little cloudy sometimes but I still came home with a good tan!! The staff are amazing they treat you like a king or queen, the rooms are immaculate, and I was worried about the reviews... More

we stayed at this hotel out of this world ,,, walked along the beach the sea was so clear and warm i was walking in paradise ,,,,the staff were excellent didnt need to move they were at eveht ry turn ...the only downside was was not much happening at childrens club (SHE IS 11) .. it is along flight from... More

The riu was the seconde stay in an all inclusive resort for us here in cancun. The pool area is very crowed and we hade to stay up early to catch a good place. The people leave early their towel. It feels like a fight for the best place.. The beach is very small and so the seats are limited.The... More

This our 5th year at Riu resorts (we stayed in Puerto Vallarta) and first time at Riu Palace. After trying and disliking service,food, attitude, hygeine at 3-4 star Riu hotels we decided to try the top - Riu Palace in Cancun. We arrived Christmas eve (Dec 24th at 11Am) and during check in were informed that kids over the age... More

I'm a little late writing this, as my friends and I went down in early November, but my strongest memories were of the entertainment and bar staff at the activity pool. Jack, Esteban, Karina, and the totally adorable Emily and Adrian (and all the rest!) did their best to get us up and active and kept the music going. I've... More

I have previously stayed in the Riu Caribe in Cancun and really enjoyed it, though I have to say that the Palace Las Americas is a step up. On the downside - We didn't feel the hotel was damp, though there is a damp smell that can't be avoided. This is the only hotel I have noticed this in during... More

Eu em ais 11 amigos ficamos hospedados no Riu Cancun Palace no periodo de 12 a 17 de. novembro de 2011. Eu minha amiga Carmem chegamos no hotel e esperamos uns vinte minutos para ocuparmos o quarto e para nossa surpresa, para compensar a espera, o hotel no deu um PLUS, nos colocando num quarto frente para o mar. Ah,... More

The hotel is really good. The rooms is average not good not bad. But clean. The food is good you have alot of options. More