We just got back and wish we were still there. Stayed Oct. 3-9,2009. Only rained a sprinkle one night the whole trip. At first we were not very happy with them because the view from our first room was of nothing but concrete and buildings. However, when we mentioned it to the best day travel associates they talked to the... more

We arrived quite jet lagged, but that passed as soon as we entered into the hotel, the lobby just got our attention right away. led straight to reception and got our room (238) overlooking the infinity pool and the ocean. Room....very clean and spacious, with plenty towels and hangers in the closet. iron and ironing board. needed a sat nav... more

My husband & I had a wonderful stay at this hotel. The location is convenient to clubs & shopping. The service was top rate. They go above & beyond to help in any way. We stayed in an ocean view suite which was really nice. We enjoyed the food & pretty well just stuck with the buffet restaurant. One big... more

We have been to this particular Riu 4 times. They have beautiful sea views, good service and food, and nice rooms. They fell a little flat this visit, but only because they had a large group of people come in on our 4th day there. Housekeeping kinda took a dive, and we tipped every day. I think they really tried... more

We could not have asked for a better place. Very attentive staff and EVERYTHING is included. Great food and atmosphere. If you stay here, you can enjoy the 2 adjacent Riu Hotels and enjoy ALL their ammenities as well!!! We would go back in a heart beat. more

My friend and I traveled to Riu Palace las Americas this past June. I can't think of one negative thing to say. We were greeted by the friendly staff and offered a cool drink immediately. Check in was quick. We arrived in between lunch and dinner and were very hungry. The front desk explained all the restaurants to us and... more

This was my second time to Cancun but first time at this hotel. The location is perfect. Walking distance to shopping and the club scene at night. No need to take a taxi. This hotel is kid friendly. We had three kids in our group this time, a 17year old, 15 and 10. All had a great time. The beach... more

The hotel was a great value and so we decided to give it a shot. Here is the skinny. Hotel room was very comfortable, view was nice (for a non-oceanview), staff was incredible and hotel attendees were diverse. On the Flip side... There were roaches in the room, All the alcohol in the hotel was weak and the food was... more

I have just returned from a week's holiday with my partner at this hotel! We are both in our late twenties/early thirties. All i can say is that we both had a fantastic time!! The hotel is absolutely beautiful! Its spotlessly clean, staff are very hard working, very friendly, always smiling and always happy to help! one week was not... more