PROS: My husband and I just returned this past weekend from Riu Palace. Exceptional service at check-in with a gentlemen who was very friendly and upbeat. Our room was very clean, food was great, always offering a different variety of food. I praise the waitstaff who is always there to greet you at the door and pull out your chair... More

My boyfriend and I stayed between 4/1/12 and 18/1/12. Although we would usually choose a more modern deco in a hotel from the moment we walked into the lobby the luxury of the Riu Palace made us realise we were in a fantastic place. The full 24 hour all-inclusive was brilliant and did exactly what it said on the tin,... More

My wife and I had our honeymoon here from 1/10 - 1/16 and had a very relaxing, fun vacation. There were few disappointments, and overall the great things about this place made the disappointments acceptable. Great: The beach on the property is awesome. Fine sand, gorgeous blue water, plenty of beach chairs, and fairly prompt drink service. Be careful of... More

Our reason for going here was to attend a family wedding. I was struck by the cleanliness of the place and all the facilities. The staff was super friendly and always ready to help or answer questions. Being in Cancun there is a wide variety of day trips available at reasonable prices - never a dull moment. Be sure to... More

My wife and I traveled here in February 2010. It was our first experience at an all-inclusive resort, which was a welcome surprise for me in that it turned out to be a great value for the money. The first impression when walking through the door was that this place was stunning. The lobby was clean and open, and the... More

We stayed for one week...everything from check-in and through the week was top-notch. The smiles are fab - the food is 1st class...the service is impecable. We will be returning next year. So many individuals who work at the Rui Palace stood out during our visit...from Fatima our cleaning lady - to Rigu the captain to William serving us at... More

We just arrived home last evening from the Riu Las Americas in Cancun after spending a glorioius 5 days. Pick up at the airport was great, as we stepped out of the airport I could hear my name being called and we were taken to the hotel without any long wait. When we checked in the staff was great, Damain... More

great hotel! make sure to book an ocean view room. i stayed at riu cancun six months ago and wow what a difference. the staff are very friendly. a lot of people complain about the smell, yea there is going to be an odor and this is b/c of the humidity in cancun. the buffet during dinner at riu cancun... More

I can not imagine a better hotel experience than Riu Palace Las Americas in Cancun. We selected the all inclusive option and the staff were extremely attentive and provided us with drinks around the clock free of charge and tip. You can be in the lobby, by the pool or on the private beach and your every need will be... More