my husband and i spent a week at the riu palace as a post retirement getaway.i had emailed ahead of time and dealt with a customer service rep named Adrian.he upgraded us to an ocean view suite.from the moment you walked in to the hotel you were awed at its beauty and grandour.the lobby looked like a palace,the beach and... more

This is a beautiful hotel! The hotel itself is very clean and modern, and the beach is gorgeous. The food is quite good overall, and we had excellent service throughout our stay. The rooms are very spacious and I would definitely opt for the ocean view room. You get a great view, and the water is amazingly clear. I did... more

Just returned from a quick 3 night / 4 day trip from the RIU Palace Las Americas in Cancun. My husband and I had a great time. All the other reviews are right on, the staff is fabulous, the hotel is clean, the ocean view rooms are stunning and the weather was fantastic. Let me touch on the food just... more

Everything has already been said here, beautiful hotel, beach, excellent food and service.... you'd have to be terribly spoiled to not have a great vacation here. Just wanted to add a couple small details not yet mentioned here. There is a great spa across the street, very nice and we enjoyed going there for 20 minute foot massages after dinner.... more

Great hotel, clean, great service, good food, nice rooms! more

First I will address the smell that you may have read about in other reviews. This was the dialog between my boyfriend and I. Me: " Hey, do you smell that?" Him: "No" Me: "Yea, me neither!" There is NO SMELL in the hotel. So stop worrying about it now. My boyfriend and I stayed at the Riu Palace Las... more

Just returned from a one week stay and found that all the glowing previous reports are true. Yes there was a noticeable odor upon entering but became use to it and no adverse effects. All the staff including front desk and customer service personnel were professional in every way. The wait staff were especially eager to serve and really seemed... more

My husband and I stayed at the Riu Palace Las Americas between Jan 10-15th 2010, and we had a wonderful time. Although the weather was terrible there during our visit, we tried our best to make the most of it. To begin, the hotel was beautiful, just lovely, and just like the pictures. Check in: We arrived at the hotel... more

went for our honeymoon last summer and it was the best choice! we loved the hotel, the beach, the food, the drinks, the country, plenty of excursions (the best one is to go by yourself to isla mujeres and explore by renting a golf cart), the mexican culture, everything is fab! i am actually trying to find a location for... more