We just returned from a 5/4 night stay at the the Riu Palace Las Americas. As soon as you walk into the lobby you immediately get the impression that this is not your usual hotel. When checking in the front desk staff offered us very cold margaritas which were very refreshing after the flight and transfer to the hotel. The... more

/hi just returned after 10 days at this hotel we asked to go there from another hotel.The hotel is wonderful and staff great the only let down we found was everyone is allowed to smoke in the rooms.Our room stank like a tap room and the smell of smoke was well into the furnishings,we rtied spraying everything but the semll... more

Rooms - Lovely rooms which are well furnished. Fridges are re-stocked everyday with soft drinks, water and alcoholic beverages. We also had a room with a fantastic sea view and overlooked the infinity pool. Fridge was leaking on one occasion so we informed reception and it was fixed within 30 minutes. Pools - Fantastic idea of two pools, one for... more

Outstanding value. Hotel is beautiful, service as great, rooms are nice. The food was very good. I did not like the specialty restaurants that much. The general dining room was better. There is one complaint. Internet access is only available in the lobby and it is spotty at best. If you need to stay in touch with your office or... more

Where should I begin. In the past 4 times that I have vacationed in Mexico I have stayed at Palace Resorts. Riu Palace was just as great as they were. When you first walk in you stand in awe, the lobby room is massive and decorated beautifully. You are welcomed with a drink by a staff member. My sister and... more

Before we set off, we viewed all the wonderful uploaded photos to get some idea of what to expect with this being our first trip to the Riu Place. What we realised on arrival was that no amount of photos can do this place justice. It was jaw droppingly gorgeous. Which ever way you looked, the view was spectacular. Let's... more

This is genuinely the best hotel I have ever stayed in! The hotel itself is absolutely gorgeous! The staff are exceptionally friendly and helpful. From the moment you arrive, until the moment you leave, it is amazing. I travelled with my boyfriend to Cancun for a holiday, and we stayed 7 nights. We loved every minute of it. Most days... more

PRIOR TO TRAVELING : Booked through expedia a flight and hotel pkg. My friend whom was traveling from Baltimore and I from Denver were booked seperately for air and the hotel for the (2) of us was attached to my flight pkg. My documents showed 2 passengers traveling but only 1 adult in the hotel portion. I called expedia and... more

First off, I have traveled a lot, and have never taken the time to write about it. This time, I was awestruck. I planned this trip for my boyfriend's birthday. Based on reviews, I was about to book at a different (5-star) hotel when my boyfriend suggested we stay at an all inclusive. After researching, I felt 100% confident that... more