Check in was smooth. Room was clean but smelled very musty that my clothes smelled the same when I got home even after I washed them. We had no hot water for 2 days due to broken pipes and toilet took 4 calls to have fixed. Food: The buffet was average, but the alacart restaurants were very good. Drinks were... more

Excellent hotel, staff friendly, Food is fantastic although it is a bit of a pain having to book the speciality restruants every day. Plenty of sun beds, rooms are immaculate, and maids are brill. entertainment , ok and it ends very early, does not cater much for Brits tho, watch the bar staff in the entertainment bar they try and... more

This motel was awesome. Probably one of the nicest we have ever stayed. newest in all of cancun only 5-6 years old. the hotel lobby is magnificent. the service is top notch. hotel was extremely clean, grounds were in great shape. they don't take any shortcuts at this resort. food was excellent. of the specialty restaurants i would recommend the... more

My whole family went to this place and we loved it. Very clean. There is a huge variety of food. Drinks are all included wheter youre talking fresh fruit, alcohol, beer, or just a coke. And the beach is clean just feet away. Plus there is activities for the kids and eveything is included. :) more

I stayed at the RIU Palace Las Americas from Sunday, November 8th 2009 to Thursday, November 12th, 2009. I am a 24 year old male and was traveling with my 24 year old girlfriend. We booked a Junior Suite at the RIU Palace online through Expedia for a very good price: $600/person for 4-nights including taxes and airfare out of... more

We stayed at the Riu Palace Las Americas from November 2-6 and wish we could have stayed longer. The service and friendliness of the people exceeds most all inclusive properties that I have stayed at previously. Visit Julian and Conchi at the pool bar..you will not be disappointed in any drink they make you! The food was great at the... more

Our trip was Oct. 20 to Oct 27, 2009. We had a wonderful time. It is a beautiful hotel. The lobby is gorgeous. The grounds are beautiful and well kept. Rooms We booked a Jr. Suite Ocean View. We were more than happy with the room and location. We were on the 7th floor. The view couldn’t have been better.... more

I've only stayed at one all-inclusive resort, but it made an impression I won't forget. The staff at the hotel are among the friendliest people I've ever met, the location was prime, the food was incredible, and the room was delightful. If you stay at Riu Palace Las Americas, Cancun, be sure to dine at their Japanese restaurant. Me not... more

I did enjoy this resort, very clean, nice room, beautiful view. The bed was a little hard for me but that seems to be the norm in Mexico. The drinks were good, plenty of liquor in them. The workers were all so friendly and worked hard. The ocean is great in front of the resort, water was beautiful and clean,... more