We stayed at the riu for 2weeks and were lucky to have even had 4full days of sun. Obviously the weather can not be accountedf for but it has a major impact on how you view the resort/hotel. One day we were advised by the hotel not to leave due to hurricane Ida; this would make you think that the... more

My review is possibly clouded by the fact that the weather was HORRIBLE for the duration of the week I was at RIU Cancun. Obviously the hotel is not to blame for the cold, windy, torrentially rainy weather. So maybe I'm just being cranky, but here are my complaints: - Terrible food...You expect mediocrity at low-cost all inclusive resorts, but... more

We were relocated to this hotel after our plane was cancelled. Although the drive-way and reception are quite grand dont be fooled..... we were given a room that was horrific. There was a constant strong damp smell in the air, the sheets were not clean and the room was generally dirty - it honestly felt like the room had not... more

We travelled to Cancun for our wedding on 25th Sep with 20 of our family & friends and we had the best holiday we have all ever had. The hotel was gr8, food was gr8 ate so much in the 2 wks it was a disgrace but everything was really nice even fussy people could eat something different every night.... more

This was the worst resort I have ever stayed in. I have stayed at better Comfort Inns. And I am not exaggerating. The Riu chain is simply horrendous. OMG! I took my husband to Cancun for a surprise birthday getaway. I was so embarrassed. First the resort is so tall that after 1-2pm there is no sun by the pool... more

We booked to go to the Riu Cancun in April 2009 (just before the swine flu outbreak) because of this i had loads of concerns. I like your self read the review every day some were bad and but most was good. My advise to you is to ignore the bad ones. This hotel is truly fantastic. We enjoyed our... more

We stayed in the Riu Cancun by chance as there was a problem with our flight home and I can honestly say apart from one other holiday If I had booked that hotel for one week i would have rather flown home. The impressive driveway and entrance/reception give you a great first impression but it ends there. The rooms are... more

Resort was really nice. Wasn't overly excited about the restaurants but we we were only able to get a reservation one night at the steak house. Was not impressed with the meal and ended up eating the buffet the rest of the time. Everything else about the place was great! more

The hotel location was good. Close to shopping and night life. The beach and view was great as was the staff. The food was as usual in a all inclusive. This would be good place to go for a short trip. The downside is the beds are very HARD . There is no coffee in the rooms and no room... more