We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Cancun

Free Newsletter

Interested in Riu Cancun and Cancun?

We'll send you updates with the latest deals, reviews and articles for Riu Cancun and Cancun each week.

  • Save Riu Cancun
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d286104?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

Riu Cancun


Hotel class 4.0 of 5
Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Riu Cancun? Share your experiences!

Write a Review
Add Photos
Add Videos

Reviews you can trust

83% Recommend
4.0 of 5 stars 2,466 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (2,466)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
Barreiro-London   49 contributions
London, UK
13 Nov 2009 | Trip type: Business, Couples
2
people found this review helpful

First of all I want to let you know that I have been is this hotel during 8 days, all of them with rain and even a tropical storm (IDA was the name)... I have not seen any sun at all. Enought to destroy your holiday... wright?... Wrong, at least not if you stay in RIU Cancun... let's start... LOCATION... more

Save Review
3 of 5 stars
AKCMCScotland   1 contribution
SCOTLAND
13 Nov 2009 | Trip type: Couples
5
people found this review helpful

We stayed at the riu for 2weeks and were lucky to have even had 4full days of sun. Obviously the weather can not be accountedf for but it has a major impact on how you view the resort/hotel. One day we were advised by the hotel not to leave due to hurricane Ida; this would make you think that the... more

Save Review
2 of 5 stars
SMW1979   1 contribution
DC
11 Nov 2009 | Trip type: Friends getaway
6
people found this review helpful

My review is possibly clouded by the fact that the weather was HORRIBLE for the duration of the week I was at RIU Cancun. Obviously the hotel is not to blame for the cold, windy, torrentially rainy weather. So maybe I'm just being cranky, but here are my complaints: - Terrible food...You expect mediocrity at low-cost all inclusive resorts, but... more

Save Review
1 of 5 stars
yorkshirejon   1 contribution
yorkshirejon
10 Nov 2009 | Trip type: Couples
4
people found this review helpful

We were relocated to this hotel after our plane was cancelled. Although the drive-way and reception are quite grand dont be fooled..... we were given a room that was horrific. There was a constant strong damp smell in the air, the sheets were not clean and the room was generally dirty - it honestly felt like the room had not... more

Save Review
5 of 5 stars
VickyMcfScotland   2 contributions
Scotland
10 Nov 2009 | Trip type: Family
3
people found this review helpful

We travelled to Cancun for our wedding on 25th Sep with 20 of our family & friends and we had the best holiday we have all ever had. The hotel was gr8, food was gr8 ate so much in the 2 wks it was a disgrace but everything was really nice even fussy people could eat something different every night.... more

Save Review
1 of 5 stars
Babbiepink   105 contributions
Jersey
8 Nov 2009 | Trip type: Couples

This was the worst resort I have ever stayed in. I have stayed at better Comfort Inns. And I am not exaggerating. The Riu chain is simply horrendous. OMG! I took my husband to Cancun for a surprise birthday getaway. I was so embarrassed. First the resort is so tall that after 1-2pm there is no sun by the pool... more

Fantastic
Save Review
5 of 5 stars
nadine15   1 contribution
nottingham, UK
8 Nov 2009 | Trip type: Friends getaway
7
people found this review helpful

We booked to go to the Riu Cancun in April 2009 (just before the swine flu outbreak) because of this i had loads of concerns. I like your self read the review every day some were bad and but most was good. My advise to you is to ignore the bad ones. This hotel is truly fantastic. We enjoyed our... more

Save Review
1 of 5 stars
FionaMaurtius   3 contributions
Maurtius
7 Nov 2009 | Trip type: Couples
1
person found this review helpful

We stayed in the Riu Cancun by chance as there was a problem with our flight home and I can honestly say apart from one other holiday If I had booked that hotel for one week i would have rather flown home. The impressive driveway and entrance/reception give you a great first impression but it ends there. The rooms are... more

Save Review
4 of 5 stars
TomB8   1 contribution
6 Nov 2009 | Trip type: Couples
1
person found this review helpful

Resort was really nice. Wasn't overly excited about the restaurants but we we were only able to get a reservation one night at the steak house. Was not impressed with the meal and ended up eating the buffet the rest of the time. Everything else about the place was great! more

Save Review
4 of 5 stars
scooter65   3 contributions
Utah
2 Nov 2009 | Trip type: Couples
3
people found this review helpful

The hotel location was good. Close to shopping and night life. The beach and view was great as was the staff. The food was as usual in a all inclusive. This would be good place to go for a short trip. The downside is the beds are very HARD . There is no coffee in the rooms and no room... more

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Riu Cancun? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
Location: Cancun, Quintana Roo
INR17,214*
Check Rates ABS:HotelCheckRates-d185322?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Cancun, Quintana Roo
INR15,086*
Check Rates ABS:HotelCheckRates-d503456?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Cancun, Quintana Roo
INR24,387*
Check Rates ABS:HotelCheckRates-d152887?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Riu Cancun?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Riu Cancun Also Known As

  • Cancun Riu
  • Riu Cancun Mexico
  • Riu Cancun Hotel
  • Cancun Riu Hotel
  • Hotel Riu Cancun
  • Riu
  • Rui Cancun
Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Hotels in Cancun Riu Cancun
4.0/5.0
2466
See all sites
Just In: Best Hotels of 2010 »
TravelPod
Virtual Tourist
Cruise Critic
BookingBuddy
Other TripAdvisor sites: