My husband and I came here because of the location. We were looking for a resort that was close to everything. Before I went I read pages and pages of reviews and came to the resort with an idea of what to expect. Check in: This took longer then I expected, not because it was busy but because I think... More

Firstly I would like to point out that Mexico is an absolutely stunning country with a lot of nice places to see and amazing beaches. I would recommend that anyone visit this country as it is definitely worth the long flight from the UK. The RIU Cancun is in a super location. It is on its' own private beach and... More

Our overall experience staying at the Riu was great we have a few things to share wishing we knew before booking. The Hotel tower blocks the sun on the beach and most of the pool area anytime after 1pm. To eat other than the main dinning room reservation need to be made 2 days in advance. Like most resorts getting... More

I have never written a review on a hotel before but had to say something about this one. I stayed from Jan. 5th til the 12th 2012. This is not a 4.5 star hotel!!! The bed was hard and very uncomfortable, the TV was tiny, the remote didn't work, the water had a bad smell and the mini bar was... More

Read most reviews and was skeptical of the negative ones because some people seem to think that these places have the same amenities as your home or hotels in US and Canada. Arrived and reception desk was very efficient in checking in a big group of us, even had drinks provided to us as we checked in. Rooms were clean... More

We got married at this hotel last christmas (23rd Dec- no weddings on 24/25th) It's taken a while for me to get round to writing a review and I'll try and remember everything! We decided on a wedding here as we had been here a number of times - We combined it with christmas and new year and we had... More

terrible hotel from rooms to the amenities. the beds wer hard as a rock with sand paper sheets which included bedbugs. the water stunk out of the shower and faucets. the toilet most of the time wouldnt flush. the only good thing about this place was the staff because they were friendly which is their job anyways. the food was... More

I wouldn't recommend this property solely because of the pool and beach area. It is very small and cramped. We stayed from Jan 4-10. The sun disappears about 2:45 behind the very tall hotel building. We had to reserve our beach loungers by 7:00 am to get full sun until 2:45. There is a large portion of the pool and... More

This hotel is in a great location, Huge rooms, Great minibar and food was varied daily! It has made me book further holidays with the RIU brand. Great! More