Stayed at the Riu cancun august 2009 and it was amazing. From the minute we arrived in the hotel we had cocktails thrust in our hands. The service for this hotel was out of this world, the staff couldn't have been more friendlier and helpful if they tried. Rooms were comfortable, people complain about the beds being hard but it... more

Hope to keep this short, sweet & informative. The RIU Cancun was much better than I expected after reading some of the reviews. Our travel dates were Aug 25-Sept 5. Don't know what some people expect but we were totally and completely satisfied. Very clean place inside & out, staff always cleaning. BEAUTIFUL HOTEL! Called for towels once and extra... more

I did a lot of research and read a lot of reviews of the Riu Cancun before I booked. Following recommendations from other TripAdvisor members, I chose to stay at this hotel. I had a great time. As a solo mid-40s traveler, I had plenty of people to meet and hang out with. There were a lot of couples wanting... more

This place is alright. I'm sure there are better places in Cancun. I traveled with my fiance, and we wouldn't recommend it to another couple looking for a relaxing, private, quiet time. When we went in October 2008, and the place was pretty full. The all inclusive food is not great. With a cafeteria-like atmosphere, people are everywhere loading their... more

gonna keep this short.....probably one of the best hotels ive been to. nightlife great and food really good. would def go back. just be careful with handbags etc.. as mine was stolen from pool bar with everything in it!!! more

My husband and I just returned from celebrating our 8 year Wedding Anniversary (September 9-12,2009) at the RIU CANCUN. When we arrived - we were greeted with drinks and a very nice front desk staff. After receiving our room/towel keys- we checked into our room which was clean and nice and the air conditioner was working. THE KEY IS ~... more

Just returned from two weeks at the riu cancun and had an amazing time. Please ignore the bad reviews as they are obviously from people who must just never be happy! The hotel itself is gorgeous,very big and extremely clean,the staff are constanly cleaning. Ok,positives first for you all.....Great welcome with a cocktail and a beer and swift check in.... more

3 lifts and 16 or so floors, had to wait 5-10 mins for a lift nearly everytime. Avoid spring break at all costs as the hotel is way to busy. 1500 people but only 500 deck chairs, so you need to get up at 5.30am to find one. The Brazilian restaraunt and a few others you have to book so... more

In Dec. of 2006, I stayed at the Riu Cancun, which is better late than never to write a review. On my recent trip in Sept. 2009, while staying at the Grand Oasis Caribbean Resort, we decided to resort crash. lol. This place is as fun as I remembered. The pool bar was packed with people conversing with each other... more