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Riu Cancun

3.5 of 5
Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Ranked #33 of 171 hotels in Cancun
4.0 of 5 stars 3513 Reviews
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3,513 reviews from our community

What travellers say about this hotel
  • Very good(81)
  • Entertainment staff(59)
  • Coco bongo(51)
  • Steak house(49)
  • Great time(44)
  • Pool bar(43)
  • Japanese restaurant(25)
  • Really nice(20)
  • Main buffet(17)
  • Rooms are clean(17)
Traveller rating
    1,787
    943
    385
    233
    165
Only show reviews for Family (474) | Couples (1173) | Business (28)
Date Rating
18Sunlover18
Doncaster, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Been to the Ru Cancun 3 times now all different times of the year. April to May, July , December the best time of year I would say April to May weather brill, july hot with a few showers lovely .I think December was the most disapionting as it was very windy gale force infact ,cloudy , had to fight... More

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geminichris
London
Reviewer
5 reviews
7 helpful votes
4 of 5 stars Reviewed 24 January 2012

This resort offers everything. Salsa dancing classes, unlimited amazing mexican food, cocktails and the staff are so friendly. The pool is amazing and having access to the ocean was even more amazing. It is also close to all amenities. Great staffs, amazing hotel best place for clubbing be careful they stole my 250 Prada sun glasses from my room. I... More

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pearlamy_donald
manchester
1 review
1 helpful vote
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Me and my boyfriend stayed here for 2 weeks on the 21st november 2011. I had been reading the reviews before we went as I booked it may 2011, they worried me alot. When I arrived check in was so simple we was just given our keys and off we went. When in to the room and within 5mins our... More

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Lena E
New York City, New York
1 review
4 of 5 stars Reviewed 23 January 2012

Anyone anyone who witnessed or has any knowledge of the incident which occurred at approximately 3:30 AM 1/7/2012 causing the death of Sgt Joseph Bitet. He was last seen on a surveillance video at 3:23 AM with a man wearing a black and white checked shirt. Any information you can provide would be greatly appreciated. More

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Jenny1986_10
Liverpool, United Kingdom
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Stayed here from the 7-14 jan. from the moment we arrived we had such a wonderful time. Location- fab. About a 5-10minute walk from the strip were you will find coco bongo's, hooters, bars , chemists etc. coco bongos is a must! Room- very clean. And you have alot of room. Maids cleaned rooms every day. Spotless. Only critisism is... More

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venusgood
Brampton, Ontario
2 reviews
1 helpful vote
4 of 5 stars Reviewed 23 January 2012

First the great: FOOD is awesome! Lots to do, sports bar, disco, entertainment and walking distance to the night clubs (Coco Bongo Rocks!) Room is fully stocked with premium beer and soft drinks, almost unlimited rum and vodka also. The beach, service staff and amenities is very good. What's not so great, the obvious one is the sun goes missing... More

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red0903
long island, ny
1 review
1 of 5 stars Reviewed 23 January 2012

A good family friend on mine, Joseph Bitet, died here a few weeks ago. He fell 5 stories and the hotel has done nothing but lie to everyone and hide the truth about how it happened. The police and especially the hotel are NOT cooperating and his death is still a mystery!!! Horrible horrible place!!!! DO NOT STAY HERE!!!!! More

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Patty S
Oconomowoc, Wisconsin
1 review
3 of 5 stars Reviewed 23 January 2012

My boyfriend and I stayed at the Riu Cancun in Mexico from Jan 14-21st 2012. We paid approx $1,150 per person (US Dollars) for a 7 night all-inclusive stay including airfare. When we arrived at the Riu Cancun, the staff was very nice all around, the food was just ok, not amazing like I have had at other chain resorts... More

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cheriyah8
New York City, New York
Senior Reviewer
7 reviews
22 helpful votes
5 of 5 stars Reviewed 23 January 2012

We arrived at the Riu Cancun Dec 8th- 12th and was greeted immediately by staff with a cold cocktail at the front desk. Our rooms were actually ready before the scheduled check in time. The lobby was beautiful with the Xmas decorations all around it. They were able to put us right next to each other so that was great.... More

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HaleyLyons
Jerseyville, Illinois
Contributor
14 reviews
22 helpful votes
5 of 5 stars Reviewed 22 January 2012
17
people found this review helpful

I know I won't remember everything about this resort, but we loved every second of staying here. The beach is gorgeous, the rooms are nice, and the entire staff was so helpful. We had a ton of questions and there was always someone who was able to help us. Everyone was so professional, fun, and great. I read the reviews... More

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Riu Cancun Also Known As

  • Cancun Riu
  • Riu Cancun Mexico
  • Riu Cancun Hotel
  • Cancun Riu Hotel
  • Hotel Riu Cancun
  • Riu
  • Rui Cancun
Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico

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