Just returned from the Riu Cancun (25th Oct) and really tried hard to find fault with the hotel and couldn't. I travelled as a single parent with my teenage daughter, from the moment we arrived at the hotel we were made to feel very special with a welcome drink at check in. Yes the hotel attracts the young and lively... more

This place is gross. I booked my honeymoon and did 6 nights in Secrets Capri (Secrets was awesome, seperate review for that place) and wanted to do 4 nights on the Cancun strip. I researched the hotels thoroughly and tripadvisor had many favorable reviews for this place. So we check in and right away it was a circus. The front... more

Firstly this is the place to go in Cancun, location, size, food, service was fantastic. I've travelled a fair bit down south and I was very pleased with the overall experience. The hotel staff are very courteous, they always said hello when passing by. The bar staff never left you waiting long, the food staff was also very courteous and... more

very good, excellent hotel, the personnel are very good. the room are clean and wide. i recommande this hotel. more

Just returned after staying at the Riu Cancun for two weeks! Well what can I say....WOW! We had been recommended this hotel from friends and I had been looking forward to this holiday since we booked it a year in advance. This is my opinion of the hotel and the resort: Hotel: We arrived at the hotel and couldnt get... more

My Girlfriend and I have just returned from a fortnight at the Riu Cancun, and we are absolutely gutted! The hotel is situated right on the caribbean coast in the middle of the hotel zone of Cancun which is basically 4 miles of 5 star hotels! Hotel - The hotel is amazing. Very modern looking and very well designed. With... more

We stayed at the Riu in July and lets face it we got a great deal. We had no plans on going to Cancun this year but the rates were unbelieveable. The hotel is old and you can tell the minute you walk in the door. You can see little things everywhere that needed attention, if their housekeeping was a... more

My wife and I celebrated our 25th Wedding Anniversary at the Riu Cancun recently - like most, I had spent HOURS trawling the web for details and info but I can assue you that this is ONE OF THE BEST HOTELS IN CANCUN. The standard of service from the staff, the quality of the food, the cleanliness all stand out... more

I took my sister for her 18th bday present to the Riu in Cancun for 7 days in August. ROOMS: When we first got there we were amased at how beautiful everything was. The lobby is really neat but super hot because it is open. When I first went to check in, I was told that they didnt have any... more