Friends who live in Cancun recommended it. We rented a suite for only one night as we were meeting them for dinner prior to commencing our adventure. It was nothing more than a good size hotel room with a king bed (with a hard mattress, which is typical for Mexico). Standard rooms have two doubles. Shower was luke-warm at best.... more

Booked through HRS, then the people at the hotel were unable to find our reservation. The staff asked me to get a printout of our reservation from the internet, which I did. Meanwhile the staff found my reservation. They were not willing to refund the one dollar I spent for internet services. I did this only because they asked me.... more

We Stayed for a week in Cancun last July. We found Xbalamque Hotel in the Internet while hunting for deals. (We were traveling on a budget). The pictures of the hotel looked fine and the price was right so we chose to stay there. My husband and I were traveling with our two boys and wanted to visit the archaeological... more

I recently stayed at Xbalamque, in face I got back 3 days ago. Upon our arrival we were very tired having travelled 25 hours to be there, we were offered no help with our baggage (which wasn't useful as the lift wasn't working and we were on 2nd floor). There was no check of ID or passport which didn't make... more

Hi everybody! i just stay in Xbalamque hotel the last week. it's an amazing hotel, the concept is about the mayan culture. If you are interested in this culture, this place is great! there are pictures, sculptures and all employes are dessed like mayas, the people are cool. the hotel is ubicated in the principal avenue of downtow, near to... more

I arrived on April 21st being my third trip to Cancun this year. I´ve stayed in most of the hotels downtown because of my work and I wanted to write a quick note about Xbalamque Hotel. Most hotels in downtown Cancun offer just basic accomodations and you have to get out of the hotel if you want to find BASIC... more

My wife and I stayed at this hotel for one night booked through Hotwire. I would say Hotel was fine for the money if you know what you are buying, a bad deal through Hotwire. If you booked through Hotwire as a 3.5 star resort hotel you are in for suprise. Hotel is downtown, not any where near the beach... more

My wife and kids just came back from a short 3 day holiday in Cancun and wanted to share some useful tips for those of you traveling to Cancun on a budget. Our stay at Xbalamque: I booked the hotel though Hotwire so we didn´t know which hotel we were going to stay at. Hotwire won´t disclose the hotel name... more

Same story with us as many others have already stated. This is for those who want the true Mexican, downtown living experience. More like adventure travel. This hotel felt clean and safe enough to stay at, however, I would have preferred a Super 8. The first red flag was when I was handed a key at check in. The doors... more