Stayed two nights at The Royal Cancun. Very pleased with the service level. Everyone was attentive and friendly. Top notch service. Reynaldo was excellent in securing van (at a reasonable price) to take us to Puerto Morelos. Getting us set up, etc. All of the staff was great. The room was spacious and immaculate. We had a pool and partial... More

You cannot find a better place to relax and enjoy the caribbean. Royal Cancun, formerly VCI, is the jewel of the 6 Royal Resorts. While all are first class in service, facilities and grounds, Royal Cancun is the most laid back and relaxing place in Cancun. After 27 years of trips to the Royal Resorts we still cherish our stay... More

This resort was absolutely 5 star, amazing! The best part was having one of the staff there named Miguel hook us up with Tickets, transport, VIP to various events while we were there. Even went to Tiesto at the City and had VIP seating and treatment the whole show with an area over looking the stage. Miguel couldn't have arranged... More

The place is small, but very nice. We had a 2 level unit that featured 2 baths, very nice. The people were very helpful and very very nice. I highly recomend it. More

m when we first bought our units twenty years ago, we thought this was paradise. Much has changed. The resort is still as well maintained as ever (as it should be considering the maintenance fee's we pay), but the ambiance has changed. The back-line people(the maintenance folks, gardeners, and room people are as friendly and outgoing as ever. But the... More

We enjoyed our stay at Royal Cancun overall. Our initial impression was that it was a bit outdated, but its charm came out over the week. We stayed in 1436 and loved our unit. However, if we had a unit that either faced the lagoon or faced the pool, we may have a very different review (very negative). They only... More

Extra clean, Great service, RELAXING. Beach front units with great views. More

My husband and I used to be proud to say we were owners with the Royal resorts (we own at the Royal Haciendas) but after this trip it is no longer something to be proud about. We traded into the week through Interval International which was the first mistake. I tried for six months to either upgrade our room or... More

My friends found this resort on-line after much searching, and we booked a week there over three months before our planned stay. We finally arrived, tired and sick of cold grey winter weather, and discovered a piece of paradise. This sounds cliche, but it was the absolute truth. We had a "villa" that sleeps six, which for the three of... More