We borrowed a family member's timeshare and this just caused WAY too much confusion for the staff. I spent more time in the lobby trying to iron out all the kinks than I did enjoying the beach. Which the beach wasn't very impressive, but you can get bused to The Royal Sands, where the beach is impressive. The rooms, though,... More

Overall this property deserves high ratings. The only negatives are the beach and the shallow water as well as the Food selection at the Palapa. The menu has not changed in 10 plus years,poor choices and presentation .thank goodness for a fully equipped kitchen in the villa.The servers uniform changes almost every year,pay more attention on the food instead! More

We have been going here since 1993. The service and the grounds are always top notch. It is the only place we go to year after year. It's not because of Cancun, it's because of The Royal Cancun and the enjoyable time we have year after year. More

We have been coming to the royal cancun, formally VCI for years as my in laws have had a time share since it opened. I did experience some of its greatness before all inclusive resorts. It still has a beautiful landscape although like the rest of cancun it is a little tired. We are a family of three, two adults... More

We've been to several resorts and hotels in the Caribbean as well as the US and keep going back to the Royal Cancun (Club International) as, over the 15 years we've gone there, they've consistently provided the best hospitality, service and accomodations. The facility is in top condition despite being the 1st time share in Cancun, the location is heavenly,... More

Everything was perfect. We had a beach front B unit. The resort is small and very clean. The beach is not as well as in front of the Royal sands but the good thing is that, by bus (it works very well and very fast) in 15 minutes you can enjoy the swimming pools and beaches of the other sister... More

After staying here in 2010, I purchased a "C" unit....2 story, 2 bed & 2 bath! Although this resort is the oldest, it is more quiet and laid back, which is exactly what I was looking for! Don't get me wrong...you can still enjoy yourself...but if you REALLY want to party...go to one of the "other" associated resorts! Prices at... More

Tropical setting with beach front B unit, friendly staff, homey feeling, near all things to do, on the bay, great for boating of every kind, best massage i had at any Royal Resort. No pressure concierge and host; the resort sells itself. More

My great experience started when I began researching Cancun for my family vacation. I contacted Royal Resorts inquiring about the Royal Sands. I was so lucky to have had the pleasure to work with Sigfried. After listening to my vacation needs he suggested that I try The Royal Cancun hotel out of all of their family of resorts. He proved... More