Since the first day I got to this hotel the experience was BAD! We waited about an hour to check in once we received our key we went to the room and they key wouldn't open the door! They don't use card keys they use an actual Key! Both the bellboy and the housekeeping lady tried to open the room... more

We arrived at Oasis, Caancun around 2pm on Aug 16, 2009. We were not offered anything to drink or a cool wash cloth to wipe off. This was our 5th trip to Cancun. We had stayed at 2 other hotels in the past. We choose the Oasis, as we got a good price. Needless to say, we now know why... more

This place is trouble, the food is bad the drinks are cheap and the service is the worst. We were at this place for 6 days and we had to ask for towels and toilet paper every day. I asked for the sheet to change twice and then received a bill of ($60.00 that's 792 Pasos) for the service. I... more

I would not return to this hotel nor would I recommend it to anyone going to Mexico. My sewwtheart and I are both retired and wanted to have a relaxing week at the beach. We arrived at the Oasis at about 3:00 PM. there was a line of about 5-6 other parties waiting in line to check in and it... more

at first glance.. was in awe..front lobby amazing.. sadly our rooms were horribly smelly, our pation doors overlooked hotel sewege system , had cockroach, tv broken, hair in bed. dark water came from shower tap. we did change rooms without hassle... a/c is set to 78 only, doesn't get colder. new rooms were a wee bit better, cleaner, still very... more

We were staying in Oasis Cancun for 5 nights/6 days. Before we left, we read lots of horrible reviews about this hotel on this website. I was afraid that we might not like this hotel. So I called my travel agent to see if I could change to another hotel. I found out that if I change, I would have... more

So I went to the Oasis Cancun w/my fiance & my family, this is definelty a PARTY HOTEL. If all u want is to get drunk & have a place to sleep then this is for you but if you want good food & cleaniness this is NOT for you. The food was HORRIBLE only the buffet was good, the... more

Our stay at the Oasis Cancun was absolutely MARVELOUS! Before our departure, I read some reviews that were not quite favorable. Although I did not let those reviews change my decision, I did take everything in consideration and planned accordingly. Our room was standard, dbl occupancy nothing special. The food was great (five restaurants on site and the seafood restaurant... more

Before and after we booked our trip I kept reading bad reviews of this place so I was very worried we were going to have a bad experience. I'm glad the reviews didn't stop us from going! Our check in was very easy and pleasant. There was no line and no group of time share people trying to get us... more