First of all, it took over an hour to check in as our original rooms were flooded. When we finally got our rooms, we found that it floods easily when it rains, as most if not all the rooms did. The place is beautiful overall, but not safe when its raining as most of the floors are smooth granite. They... More

1. food is digusting! everything looks amazing but once you try it, you spit it out. (i've never been picky with food). mashed potatoes made from powder, meat unchewable, fish has a weirddd taste, also the juices have weird taste. 2. cocktails, slushies and other alcoholic mixes are very bad especially the ones with ice. their machines dont break the... More

The place is full of screaming, drunken, spoiled, puking, idiot kids from all over the world who carry on their chaotic delerium all through the night. After the third try we finally got a room on the top floor where we could get a small amount of sleep after 2:00 A.M. Finally, after being accosted by a French speaking (of... More

My husband and I stayed there. The rooms were clean but kept getting locked out. The cards didn't work properly. The food was pretty much standard and always available. My husband got sick soon after our arrival. We tried a trip to Isla Maharais but he was so uncomfortable and the bathrooms weren't readily available that we had to cut... More

This was my worst vacation so far and I am taking two to three vacations a year. This place is for drunken party animals. I do like to party myself but everything has a limit. This hotel has no entertainment over the day, even though the flyers they give advertise a lot of things to do over the day. When... More

first of all. I dont understand all the bad reviews I see below. The rooms were fine, the hotel is clean, service is pretty good and food is excellent. I didnt do all the restaurants but the ones i did were great. When you stay at the oasis you cant go to all the restaurant somes are only for the... More

and also Ms. Marie-Eve Bergeron from Transat Tours Canada -Customer Service. Someone on our floor actually set off the fire extinguisher while we were sleeping. When we woke up they accused my son since some of it was in the room. They sent a Mexican security guard to escort him downstairs without any explanations. Then Boom they said they know... More

We just got back from a 6 day trip to the Oasis Cancun. This trip was a last minute decision for us as we were joining a few of our friends on their planned vacation. Everyday I came online to read reviews and look up pictures because I was so excited to be going away again. I started to become... More

All I can say is WOW. We were 3 girls all mid 20s and we were not expecting anything as close as what we got. We all thought this resort was a cheap, not at all luxurious hotel to go to but all we really wanted was to party anyway. The hotel is amazing, beautiful, gorgeous beach and pool. You... More