This resort is starting to show its age but is a wonderful place to stay. The location is fantastic, food is very good, and the staff is incredibly friendly & attentive. Only true downside is constant parade of timeshare presentation "guests". I certainly don't enjoy standing in line for a meal or fighting for prime pool seats with people that... More

The srvice was great &the entertainment was awesome More

Could use some renovations. Outdated furniture, paint, and style. Right on the beach. Hassled by "Time Share" people. We did a few free meals by going to their presentations. More

I was greatly surprised at the quality, comfort and fun that we recently enjoyed at the Sunset. The staff were friendly and professional. That is not always so when traveling as a same sex couple. The time share talks were interesting and professionaly run, and having expected it we built it into our time while visiting there. We were never... More

we were invited be friends to spend a week at the royal sunset. the staff was wonderful friendly and very helpful. we stayed in room 620, a studio over looking the pool with a ocean view. the room was a little worn but the bed was comfy and it was very clean. loved sleeping with the patio door open at... More

Our family, including 3 kids had a great time at the resort. From the moment we checked in, until our very quick and easy check out. Greeted by our own personal concierge at check in we were briefed on all what the resort had to offer. Korrine took great care of our entire family during the stay. Service in the... More

NEVER STAY HERE!!!!!! its all LIES and the price you think your paying, isn't @ a its grand total until you get to the hotel and are required to pay more non-sense taxes/ fees etc. DONT EVER STAY HERE, we checked out and went to stay at the NH Rivera Maya... WHICH WAS SPECTACULAR!! More

My Husand and I satyed at the Royal sunset from Dec 27 thru Jan 1 with our two daughters ages 17 and 20. We booked through save on resorts and were required to take a time share tour as part of our contract. After reading the many negative comments on this site about the time share sales people, I was... More

This was our first time staying in the Sunset Royal and we loved it. The concierge treated us with respect and kindness, going out of their way to ensure we were comfortable. The food was good, especially for breakfast. After a few days we would have liked some more variety, but over all it was good. The staff in the... More