Well for starters the place is in a good location, very clean, the staff....excellent! My wife and I and our little boy went to cancun for our Honeymoon, we were initially at Mayan Palace...(HATED IT).. and got moved here, we checked right in w/ no wait, great ocean front room on the 7th floor. The pool was nice, they guys... more

Bought into timeshare. UGH!! RCI should have warned subscribers that timeshare promotion/rental program a fraud - all lies. We stayed on RCI Exchange @ Sunset Lagoon. Liked Sunset Royal more. Was highly rated by RCI. RCI needs to look at the Resort's overall operations. Filed complaint with RCI, etc. More to go. Numerous websites citing hundreds of complaints. Have ruined... more

My wife and I celebrated our 10th anniversary by staying in the Sunset Lagoon resort. This was our first time with an all-inclusive, and we absolutely loved it. We had unlimited access to non-motorized water sports (kayak, hobie cat, paddleboat, etc.) and regular shuttle service to take us to the Sunset Royal to use their facilities, as well. We agreed... more

We visited Cancun for the first time in March of 2007. I had read the mixed reviews, but had also noticed that many other hotels had mixed reviews as well. We were so new to the whole Mexico experience that we loved everything - we certainly heard some grumbling around us, but ignored the more seasoned travellers who seem to... more

We stayed at the Sunset Royal Cancun Resort from August 13 to August 18, 2007. Before I went I read some reviews and was a little nervous about the hotel. The hotel was nice. The restaurants were not the best, but good. The hotel has wireless internet in the lobby, but not in the rooms. more

Well, I was VERY nervous about our trip b/c of all the negative reviews that I read before we went. I say now that I should not have read a word b/c it was AWESOME!!! To my surprise, the food was great!! Every night they had a different "themes" outside in the theater, which was totally worth going to b/c... more

I am glad to hear that so many people have enjoyed their stay at Cancun. My husband and I had a wonderful time as well in November. We had such a good time that we purchased a VIP membership through Royal Sunset in hopes of returning to Cancun. Well it turns out that we can't even get a two bedroom... more

My wife and I stayed at the Royal Sunset in June of 2006 and 2007. I didn't write a review after our 2006 stay because we attended the timeshare presentation with an open mind for an upgrade, and were upset to find out that our existing timeshare was not nearly as good as we had been led to believe. This... more

My husband and I were given our 2 week honeymoon to Royal Sunset as a gift. After reading the reviews on this site, I was very nervous about going. I have to tell you though, the bad reviews are all wrong! We stayed via an RCI exchange, and it was well worth it! The room was clean with ample towels... more