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Sunset Royal Cancun Resort


TripAdvisor Popularity Index
#69 of 162 hotels in Cancun
TripAdvisor Traveller Rating
3.5 of 5 stars 299 Reviews
Recommend61% |
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“Excellent as Usual!” 15 Mar 2009 - Piggybarbie
“Beware Of Timeshare” 12 Mar 2009 - msomi76
Call now to book: 1-800-454-6835 from hotels.com
Get a great room at a smart price
Avg price for top Cancun hotels = INR18,478
INR7,022* Hilton Cancun Golf & Spa Resort 4.5 of 5 stars 90% recommend
INR5,035* Courtyard Cancun 4.0 of 5 stars 86% recommend
INR2,772* Terracaribe Hotel 4.0 of 5 stars 88% recommend
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What's Near Sunset Royal Cancun Resort

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Hotel INR* Distance Rating
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Top-Rated Nearby Restaurants
restaurant Distance Rating
Cambalache 0.4 mi 0.7 km 4.5 of 5 stars
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Top-Rated Nearby Things to Do
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Mayan Aqua Dive 0.0 mi 0.1 km 4.5 of 5 stars
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Traveller Advice on Sunset Royal Cancun Resort

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  • Ask a question or view 2,740 posts on Cancun from this week.
Professional Advice (1)
Title Source
“Sunset Cancun Hotel and Suites” Wcities.com
Web Comments from Travellers (3)
Title Source
“Stay away from Royal Sunset” mytravelboard.com
“Royal Sunset” All About Cancun
“Re: Sunset Laguna Hotel and Marina” mytravelboard.com
Sunset Royal Cancun Resort
Boulevard Kukulkan Km 10 Lote 13b | Zona Hotelera, Cancun 77500, Mexico
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Reviews you can trust

61% Recommend
3.5 of 5 stars 299 reviews
Excellent
71
Very good
91
Average
37
Poor
32
Terrible
68
By trip type
All (299)
Business (2)
Couples (44)
Family (39)
Friends getaway (19)
Solo travel (0)
[ Date ] [ Rating ]
“Excellent as Usual!”
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5 of 5 stars
Piggybarbie   4 contributions
Vermont
15 Mar 2009 | Trip type: Family

We just returned from another wonderful week at the Royal Sunset in Cancun. When we arrived the girls at the front desk hugged us and seemed truly happy to see us again. We stay here every year in March. Our room was immaculate, spacious, and our maid Nelly made beautiful towel sculptures for us every day. The pool bartender Adrien... more

“Beware Of Timeshare”
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1 of 5 stars
msomi76   6 contributions
Michigan
12 Mar 2009 | Trip type: Couples
2
people found this review helpful

WE did not BOOK at this hotel, but got roped into a time share meeting, if we listended to a 90 min sales pitch we could pick a free coupon ... Welll 90 mins turned into 5 ho urs of bullshit..we ate breakfast with the timeshare sellers, or as my husband and I call them, the first layer of the... more

“The People are Great”
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4 of 5 stars
P73arsam   5 contributions
NJ
11 Mar 2009 | Trip type: Family

The people are great; from the minute I arrived, around the clock, to the minute I left. The staff at the Royal sunset (and the Lagoon) made me feel like royalty. Sra. Sosa, at check-in made me feel as though she had personally been waiting for me to arrive. She saw that my family was travel weary and checked us... more

“Fabulous Resort...Not a 5 Star though...almost a 6 Star!”
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5 of 5 stars
ginger828   2 contributions
Madison, wi
10 Mar 2009 | Trip type: Couples

We went there apprehensively, as neither my wife or myself have ever been to Mexico or Cancun. Boy were we pleasantly surprised! Cancun's hotel zone along the beach was spotless. Not one peice of litter to be found! From the time we stepped into the lobby until we left we were treated as dignitaries to be sure. The food was... more

“Before you book at Royal Sunset, Cancun, please consider this”
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2 of 5 stars
thurmann   1 contribution
San Jose, CA
2 Mar 2009 | Trip type: Family
1
person found this review helpful

We stayed at this Hotel from 2/15/2009-2/21/2009 and we have several concerns that we want future travellers/visitors to know before booking at this place. During our stay we asked repeatedly to speak to a manager at the Concierge and the hotel front desk but this was "refused with a smile" (manager not available since they are too busy managing all... more

Management response from
DavidZCancun_Mexico, Manager

Dear guest thank your for your review we value this page and view it as a positive, since it gives us the opportunity to receive feedback from guests. In reference to your comments the first one regarding the manager of the hotel not being present it is not possible, there is always a manager available during the 24 hours of...

“Better than expected!”
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4 of 5 stars
Andrea01810   1 contribution
Massachusetts
22 Feb 2009 | Trip type: Family

We read the reviews and were a bit concerned about the negative feedback. We just got back yesterday and I feel compelled to write a review. All in all, we had a GREAT time! There was NO PRESSURE to attend a tour or purchase a unit. We booked our vacation through an RCI trade (we own a unit in the... more

“Super Sunset Royal”
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5 of 5 stars
KITandKIT   1 contribution
ARIZONA
15 Feb 2009 | Trip type: Couples

We just returned from a wonderful week at the Sunset Royal in Cancun. It was a perfect week! We originally were booked into the Laguna Suites, which was okey, but we purchased a membership and moved over to the Royal and it was much better. Throughout our stay, beginning with the Sales presentation, we were treated with courtesy. The length... more

“Cancun - I miss you much”
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4 of 5 stars
Dreamin_of_Cancun   7 contributions
Columbus, OH
10 Feb 2009

We are 4 haus fraus who go on a trip every year. Our favorite trip was when we went to Cancun 5 years ago. We wanted to come back to Cancun and enjoy another experience there. Did we EVER! We had the time of our lives! Royal Sunset was very accommodating. The check in was easy. It was a very... more

“Royal Sunset CANCUN More than we expected!”
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5 of 5 stars
riversidegirl57   1 contribution
Rock Creek,B/C/
9 Feb 2009

Our family - 2 adults, 2 kids 7 & 10 went to Cancun Jan 28-Feb 3/09. Our stay was fabulous we were treated like gold. Everywhere we went, the staff at the Hotels were there for our every need. Our kids were spoiled by everyone we came in cantact with from wait staff to tour guides to people on the... more

“Excellent Service!”
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4 of 5 stars
Hausf   37 contributions
Marysville, Ohio
2 Feb 2009 | Trip type: Friends getaway

We booked through a friend who is an owner. There was never any pressure to buy anything. We attempted to upgrade to a bigger room, but no oceanfronts were available. We were a group of 4 women, and we shared a studio. 2 slept on fold out sofa, our maid Ana offered to place another mattress on it to make... more

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Sunset Royal Cancun Resort Also Known As

  • Sunset Royal Cancun
  • Sunset Royal
  • Royal Sunset Cancun
  • Sunset Cancun Hotel
  • Sunset Royal Hotel Cancun
  • Royal Sunset Resort Cancun
  • Sunset Royal Resort Cancun
  • Royal Sunset Hotel
  • Royal Sunset Hotel Cancun
  • Royal Sunset Cancun Mexico
Address: Boulevard Kukulkan Km 10 Lote 13b | Zona Hotelera, Cancun 77500, Mexico
Hotels in Cancun Sunset Royal Cancun Resort
3.5/5.0
299
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