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Laguna Suites Golf + Spa

Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Hotel amenities
Ranked #74 of 170 hotels in Cancun
3.5 of 5 stars 84 Reviews
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84 reviews from our community

What travellers say about this hotel
  • Time share presentation(4)
  • Bus stop(4)
  • Sam club(3)
  • Friendly staff(3)
  • Quiet and peaceful(3)
Traveller rating
    34
    17
    18
    7
    8
Only show reviews for Family (32) | Couples (35) | Business (2)
Date Rating
ConniesAdventures
Madison, West Virginia
Senior Contributor
33 reviews
20 helpful votes
3 of 5 stars Reviewed 22 April 2009
5
people found this review helpful

My husband and I were given a trip to Cancun by a furniture company since we bought furniture there. The Laguna Suites was chosen by an agency, not by us. I had read on the Internet that they pushed Time Shares. When we arrived at Laguna Suites Sandra went over information about the hotel. She said she wanted to give... More

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TJS84
New York
Reviewer
5 reviews
9 helpful votes
5 of 5 stars Reviewed 15 April 2009
5
people found this review helpful

This hotel is a wonderful experience. My wife and 3 children, 9,7,4 came down from 4/7-4/14. Since the hotel has only about 40 rooms or so, the entire staff gets to know each of you very well. After a day or so the waiters will bring you your favorite drinks and know what you might even want for dinner. The... More

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ctbigadventure
Toronto
1 review
7 helpful votes
4 of 5 stars Reviewed 21 March 2009
7
people found this review helpful

We just came back from a relaxing trip down to Cancun. I was contacted by a marketing agency and sold a package over the phone for a stay at one of the Sunset Group's resorts. (From looking at other reviews - I did not get the cheapest package!) This was the first time I had done something like this so... More

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christinaislost
nyc
2 reviews
4 of 5 stars Reviewed 20 March 2009

if you like the peace and quiet away from the main hotel zone, then this is it. we loved our stay here specifically for that reason. the staff were all very helpful and friendly. if staying here, you should definitely check out their spa. More

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elgallo1984
Chattanooga
1 review
1 helpful vote
5 of 5 stars Reviewed 18 March 2009
1
person found this review helpful

Our family just spent a wonderful week at Laguna Suites. The service was outstanding. We were picked up at the airport, and taken to the hotel, where the conierge, Maritza, welcomed us. We were given beverages when we arrived, and Martiza took about 15 minutes to tell us what to expect. Our room was nice, but not particularly fancy. It... More

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earthmamaVancouver
Vancouver
Reviewer
3 reviews
15 helpful votes
5 of 5 stars Reviewed 14 January 2009
3
people found this review helpful

Our family (mom, dad, three sons, two daughters and sons' three girlfriends) has just returned from probably the most fabulous, fun-filled family vacation ever and would head back to Laguna Suites Golf and Spa--their amazing swim up bar, attentive staff, fabulous a la carte dining and, because of the way the rooms nestle the pool, the sense you almost have... More

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Cit2Blvit
Canada
1 review
2 helpful votes
5 of 5 stars Reviewed 13 January 2009
2
people found this review helpful

What can we say? We totally lived on these reviews before leaving home as we are a family of 5 with kids ranging from 3-11 years and nervous to say the least. We had booked using a corporate fax that came to my work and dealt at first with a company in Florida for our inital bookings. This along with... More

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dewydo
Lafleche, Saskatchewan Canada
1 review
2 helpful votes
3 of 5 stars Reviewed 8 December 2008
2
people found this review helpful

We selected this Hotel because we were contacted by a "time share group, that isn't really supposed to be a timeshare company", and they recommended this place. First off, the rooms are OK, they missed stuff like a clock or radio, couch was the most uncomfortable thing to sit in, there was only a tv in the bedroom side, no... More

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wscooby77
MD
Contributor
11 reviews
8 helpful votes
2 of 5 stars Reviewed 19 November 2008
2
people found this review helpful

First of all I would like to say that this hotel is quite good compared to standards of most hotels of this rating. The rooms are quite good and the staff is very friendly and efficient. The food in the restaurant is quite good and the spa is excellent. But this hotel has a major drawback. The management of this... More

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DavidZCancun_Mexico, Manager at Laguna Suites Golf + Spa, responded to this review
4 December 2008

Dear Guest, Thank you for your review, we are glad to hear that you enjoyed the hotel room and thought of us as a quite good in comparison to other hotels with our rating. In reference to your comment regarding the coffee in the room situation we completely apologize as we had no idea this was going on. Unfortunately it... More

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watever_luv
London, Canada
Senior Reviewer
8 reviews
14 helpful votes
4 of 5 stars Reviewed 1 November 2008
2
people found this review helpful

My friend and I had such a wonderful time at the Laguna Suites in August for 6 days. I was nervous at first, book through one of those sales call for the first time. Greeted with nice glass of wine at hotel, which was wonderful because US Airways lost our lugagge did not get it until following night. We really... More

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Laguna Suites Golf + Spa Also Known As

  • Laguna Hotel Cancun
  • Laguna Suites Cancun
  • Laguna Suites Cancun Mexico
  • Laguna Suites
  • Laguna Suites Golf Spa
Address: Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico

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Laguna Suites Golf + Spa
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