We were 4 young women traveling together. A friend of mine was given this so-called lodging opportunity by a colleague. We knew it entailed some of our time being wasted by having to attend a timeshare sales presentation. We had just come from five star accommodations in Mazatlan, so we were very disappointed in the following: •The location is terrible,... more

We booked our stay at Laguna through a timeshare company called Sunset group. We stayed free but had to go to a timeshare presentation the morning after we arrived. The presentation which was said to last 90 minutes lasted 5 hours and we went from one Mexican to another. We were finally left in a hotel suite with several more... more

As a mother with a young child, Laguna Suites was too isolated for my family. We had to stay around our room at night since it was far from the Hotel zone to walk and explore. It is great for a couple who wants an romantic environment, though! Cancun was beautiful. Royal Sunset and Sunset Lagoon is much more impressive... more

My boyfriend and I booked this trip through one of those offers you find on the fax machines at work, it was such a great deal I jumped on it with out even thinking. After I made the down payment thats when I stared to get nervous. I had never heard of this place and also we always go through... more

Nice quiet hotel that is very clean. Service was good and food was tasty. would stay here again. more

This in a small 47 unit resort with Outstanding Food and Service. Quiet, on the PoktaPok Golf Course, you can use the free shuttle to it's Sunset sister properties Sunset Lagoon (big pool, great for kids, quiet water on the lagoon, ok food, kayak, sailboats, paddleboats) or Sunset Royal (big pool, on the beach, rough waters, ok food) for free.... more

Had a great relaxing time. Laguna Suites is a small, personal and intimate hotel. The staff was attentive, professional and willing to assist at anytime. The rooms and the grounds of the hotel were extremely clean and the staff took extra care to make sure that everything was in order. I would recommend Laguna Suites to anyone. more

I was hesitant to book this hotel for 10 persons as there was very little information on the website. It turned out to be a great choice. Each couple had their own condo in the complex. The units were newly decorated and very clean. The staff was extremely friendly and the food was always good. I liked the quiet atmosphere... more

Laguna Suites was a great place to stay. Nice accomodations and the staff were outstanding!!! The food was also good. They have a shuttle that runs from Laguna Suites to their sister resorts. We felt most comfortable and at home at Laguna Suites. We enjoyed the Sunset Royal also they have a large pool and beach. There is lots of... more