The previous review regarding the rooms are accurate. I do wish that the windows and balcony doors had screens, so that we could have had some fresh air in the rooms. The curtain showers and shower mats had mildew buildup - gross! The shuttle was down for two days when we were there, but we were lucky enough to get... More

Let me first say the hotel is okay for just some rest and relaxation if you don't plan on going anywhere or doing anything. The rooms are clean enough, however my personal experience was not a good one. The hotel needs a bit of general upgrading. The mattresses are hard, the sitting room does not have a T.V., the fridge... More

You would be better to stay at the Holiday Inn Express down the street. The Suites are not so "sweet". There's was a sitting area with no tv.. there was no place to just sit and relax. The beds are somewhat hard and as long as you like waking at 6AM every morning (the workers start outside pushing their carts)...... More

My stay was great, but the room had a dirty sofa (with nasty stains on it), and the living did not have a TV. Also, the resort saved the best cable programming for the time share members. Lasty, beware of the time share presentations! But overall the resort offers Great food and a friendly staff. More

We got a great deal from Sam’s club for 4 nights/ 5 day in Cancun. That is the only reason we ever wanted to go to Cancun. The hotel is quiet and peaceful compared to its sister hotels sunset royal and sunset Laguna. The food every where is over priced. Even with the 20% discount. We had the European plan... More

This was our first time in Cancun and we stayed at Laguna Suites using timeshare points from my parents for our honeymoon the busy week between Christmas and New Years. We did not listen to their time share presentation or use many of the amenities on the property but the experience we did have was a good one. This is... More

A perfect pick for those who need a place away from the crowds but still beautiful with great service. The rooms were clean and spacious, with daily maid service, Meals were high quality made to order. The Staff was so gracious and helpful. The Concierge loved to help us pick 8 days of activities! Laguna Suites has shuttles and cabs... More

Just returned from five days at Laguna Suites and wanted to write a review while it was fresh in my mind. Bought this 5 Day/4 Night stay at Sams' Club ($300) without knowing much about Cancun or the hotels there. Bought the all inclusive package ($700) because they are "giving" me a cruise to go along with it. There is... More

we bought the vacation from Sam's club last year at a discount, so it was very cheap for five nights and four days getaway. we were there before the peak season in December, so it was pretty quiet. it is a fairly small hotel. it has only 45 rooms and one pool. It is facing the golf course, no beach.... More