This was our first time in Cancun and we stayed at Laguna Suites using timeshare points from my parents for our honeymoon the busy week between Christmas and New Years. We did not listen to their time share presentation or use many of the amenities on the property but the experience we did have was a good one. This is... more

A perfect pick for those who need a place away from the crowds but still beautiful with great service. The rooms were clean and spacious, with daily maid service, Meals were high quality made to order. The Staff was so gracious and helpful. The Concierge loved to help us pick 8 days of activities! Laguna Suites has shuttles and cabs... more

Just returned from five days at Laguna Suites and wanted to write a review while it was fresh in my mind. Bought this 5 Day/4 Night stay at Sams' Club ($300) without knowing much about Cancun or the hotels there. Bought the all inclusive package ($700) because they are "giving" me a cruise to go along with it. There is... more

we bought the vacation from Sam's club last year at a discount, so it was very cheap for five nights and four days getaway. we were there before the peak season in December, so it was pretty quiet. it is a fairly small hotel. it has only 45 rooms and one pool. It is facing the golf course, no beach.... more

Laguna Suites is small hotel - I think 40 or so rooms -- so you really get individual, personal services from all the staff. The meals were very good -- service -- you couldn't ask for any better. I was travelling with a friend and her family. The children ranged in ages--3 months to 16 years. The grown-ups from 30... more

"We were concerned that this hotel was not located on the beach, but after we arrived, we would not have switched hotels even if we could have. The service was AMAZING!! We felt like we were top priority the entire stay. The other hotels seemed too busy to accomodate everyone in a timely matter. The spa was beautiful! We would... more

Great service from all the staff. Small Quaint hotel where you are treated like royalty. Anything we asked for we got. One of the maids even brought us a life jacket for my grandson from her house. I have never been treated so well anywhere I have stayed before. Not on the beach but after we got here we did... more

For a small hotel we had the greatest service ever. The staff couldn't do enough for us and we were very please with everyone. Food was excellent and the atmosphere was so quiet and peaceful. more

Our room was large, the staff were excellent and extremely accommodating, the food was fantastic, the drinks never stopped, we loved this hotel. Our room was very clean and one night they even let us take an entire bottle of wine to our room to share alone, it wasn't a problem at all. We bought the all inclusive package and... more